Manager of Governance and Reporting | AENB Enterprise Program Management Office

American Express National Bank (AENB) is the U.S. banking arm of Amex, generating over 60% of the company’s revenue through payments, financing, and savings products. The AENB HQ team, led by the Chief Operating Officer, supports Bank operations, partners with affiliates, and ensures compliance with laws, regulations, and internal goals.

The AENB Strategy and Execution Team includes AENB Strategic Plan and Bank Products, HQ Platforms and Capabilities, and the Enterprise Program Management Office (EPMO).

The EPMO Governance and Reporting Team establishes the strategy and execution for the Enterprise Project Governance Framework.

This Project Governance Framework aims to manage project delivery risks which can impact operating effectiveness as well as expose the Bank to financial loss, reputational damage, operational losses, and increased regulatory scrutiny. Managing project delivery risks throughout the project lifecycle involves identifying, measuring, controlling, and reporting those risks in a timely manner. 

We’re hiring Managers of Governance and Reporting to help embed strong control management with Project Management through collaboration across business units.

Key Responsibilities:

• Implement consistent tools and methodologies to support governance and execution of projects


• Perform periodic Quality Assurance assessments of project artifacts to help ensure project teams are applying the right practical and regulatory rigor to effectively manage project risks


• Collaborate across the Enterprise to develop and track project plans (scope, schedule, budget)


• Support strategic forums, governance processes, and share insights across communities


• Maintain standards and procedures for executing the Project Governance Framework


• Manage internal and external exams and reporting processes


• Support training aligned with the Project Governance Framework


• Integrate regulatory updates into frameworks and training materials


• Share best practices and key insights across the enterprise

Required Qualifications:

• 4+ Years experience in risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical risk management lifecycle activities


• Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts


• Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards


• Experience within financial services industry


• Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

• Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous


• Experience in at least one of the following:
  
  
  
  • Translating risk strategies and appetite into execution guidelines
  
  
  • Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure relevant risks are managed within agreed thresholds
  
  
  • Implementing risk governance frameworks
  
  
  • Creating, communicating and ensuring understanding and adherence to risk procedures and standards
  
  
  • Supporting the risk exam management processes
  
  
  
  

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 


• Bonus incentives 


• 6% Company Match on retirement savings plan 


• Free financial coaching and financial well-being support 


• Comprehensive medical, dental, vision, life insurance, and disability benefits 


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 


• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 


• Free and confidential counseling support through our Healthy Minds program 


• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.