Manager of Group Sales and Logistics (Full-Time)

Description

 We are seeking a dynamic and highly organized Manager of Group Sales and Logistics to lead and oversee all aspects of group tour sales and logistics. This position plays a critical role in managing the complete booking process for school and adult tours, from initial inquiry through scheduling and execution. The ideal candidate will bring strong judgment, attention to detail, and exceptional interpersonal skills when working with educators, students, parents, adult groups, and internal teams. Additionally, this role will co-lead the planning and execution of our summer camp program, ensuring a seamless and engaging experience for all participants. 

  Key Responsibilities

• Communicate with educators, adults, and travel agency groups to schedule virtual tours, in-person tours, and curated experiences.  
• Handle all reservations and payment collection for group tours , school tours, and curated experiences. 
• Create, edit, and schedule all groups using Tessitura ticketing software, Outlook, and payment platforms. 
• Create invoices and contracts for all groups. 
• Distribute monthly schedule of tour bookings to Manager of Education, Director of Education, Vice President of Education, Security, Gardens, and Admissions. 
• Chart and maintain accurate stats on school and adult tours. Provide reports as needed/requested. 
• Co-manage all aspects of summer camp. Recruit and train staff, co-plan camp logistics, and assist staff with lesson plan development. 
• Partner with internal stakeholders to draft programming logistical plans; when applicable  
• Represent/promote AHC at annual conferences, meetings and festivals throughout the year.  
• Establish relationships with other local and national cultural institutions for educational purposes, group tour information, and potential partnerships. 
• Establish and maintain good working relationships with colleagues, donors, volunteers, senior managers, and trustees, emphasizing tact, diplomacy, flexibility, collaboration, professionalism, and discretion. 
• Provide site tours to ACVB, hotels, group leaders and tour operators for potential future group visits. 

Requirements

• Bachelor's degree from an accredited college or university. 
• 3 to 5 years of teaching, museum education, or business/office management experience.
•  Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
•  Excellent communication and interpersonal skills for engaging with diverse audiences, including teachers, students, parents, and adult groups.
• Strong customer service skills 
• Effective written and oral communication skills.
• Experience in youth or educational programming, especially summer camps, is a plus 

Other Requirements

• Satisfactory criminal background check. 
• Satisfactory financial background check.

Benefits & Perks     

At the Atlanta History Center, we value your hard work and commitment. Here’s what we offer to ensure you feel appreciated and supported. 

•  Work-Life Balance: Full annual Paid Time Off benefits awarded following 60-days   of employment., Eleven paid administrative holidays, bereavement leave, parental leave, time off to vote, and court leave. 
• Health and Wellness: Medical + Medical Reimbursement Expense Plan, Dental, Vision,   Employer-Paid Life Insurance (1x salary), Employer-Paid Long-Term Disability,   Voluntary Life Insurance, Supplement AFLAC policies.
• Financial Security: Traditional 403(b) Retirement Savings Plan (pre-tax   contributions), Roth 403(b) Retirement Savings Plan (after-tax   contributions), Employer Non-Elective Contribution following two consecutive   years of service requirements (100% vested)
• Community: Free family membership, AHC event/program discounts, including summer camps, and a 10% museum shop discount.