Manager of Philanthropy & Stewardship

What You’ll Be Doing
You will be responsible for growing and sustaining Child & Family’s individual donor revenue while ensuring a consistent, high-quality donor experience from first gift through long-term engagement. The Manager of Philanthropy & Stewardship owns the donor database (CRM), gift processing and acknowledgement systems, and stewardship strategy, and plays a critical role in improving donor retention and upgrades. You will also be supervising the Institutional Giving & Partnerships Officer, and oversee the position’s responsibilities. 

Hybrid Role, 20% Remote Work. 

Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
Individual Giving & Donor Strategy
•    Implement strategies for annual funds, mid-level, and major giving in partnership with the VP of Development & Communications. 
•    Manage a portfolio of mid-level and select major donors and prospects.
•    Support the program VP and agency CEO with donor research, briefing materials, and follow up. 

Stewardship & Donor Experience
•    Execute a comprehensive stewardship plan, including timely and personalized gift acknowledgements. 
•    Manage donor communications such as impact reports, thank you letters, and stewardship touches. 
•    Ensure donors receive clear and consistent information about the impact of their support. 

Database & Systems Management
•    Serve as primary owners of the donor CRM, ensuring data integrity, accurate reporting, and effective segmentation. 
•    Oversee gift processing and reconciliation in collaboration with Finance. 
•    Produce regular fundraising and stewardship reports to inform strategy and forecasting. 

Skills & Abilities
•    Bachelor’s degree in public relations or related field required.
•    3-5 years of experience in individual giving, donor relations, or advancement required.
•    Must have strong CRM experience (e.g., Raiser’s Edge, Salesforce or similar)
•    Strong organizational, critical thinking and time-management skills.
•    Computer and database management skills required; knowledge of Microsoft Office 365.
•    Ability to communicate and effectively interact with a diverse population.
•    Collaboration and teamwork. 
•    The ideal candidate will be required to meet all background checks and medical clearances required for the position. 

Physical Requirements
Operational staff:
This position involves work in an office setting. Tasks include operating a computer for extended periods, communicating with colleagues, and occasional lifting of office/department materials up to 25lbs. The role also requires the ability to sit for extended periods, bending, reaching, hearing and vision. 


Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
•    Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
•    Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
•    Demonstrate the ability to successfully deliver culturally responsive services.

Affirmative Action 
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.