Manager of Risk Management and Patient Safety

At Franciscan, our Manager of Risk Management and Patient Safety oversee and integrates hospital-wide activities related to risk reduction, event management, and patient safety. In this role you will promote a culture of safety, transparency, and learning through proactive risk identification, event analysis, and system improvement initiatives.
 
 

WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
 
 

WHAT YOU CAN EXPECT

• Lead the hospital’s risk management and patient safety programs in alignment with system standards, regulatory requirements, and accreditation standards (e.g., CMS, OSHA, Leapfrog).

• Assist with coordination of Root Cause Analysis (RCA) and Apparent Cause Analysis (ACA) processes; ensure implementation and sustainability of corrective actions.

• Facilitate the hospital’s Culture of Patient Safety Survey, analyzes results and leads action planning sessions.

• Promote a just culture and psychological safety within the hospital.

• Provide education to staff and leaders on incident reporting, disclosure, patient safety principles, and risk mitigation strategies.

• Collaborate with the Claims and Compliance departments to identify potential and actual claims and ensure timely communication and follow-up.

• Supervise direct reports and manage the performance of individuals through ongoing coaching, feedback, and development to motivate, engage and drive a high performing team.