Manager of Waiver Employment

Are you looking for a career that makes a difference in your local community? Join us at the Arc of Greater New Orleans!

Role Overview

The Manager of Waiver Employment is responsible for engaging the community to find fulfilling and meaningful opportunities for the people we serve to integrate into the community. They are responsible for developing relationships with stakeholders and colleagues to promote an inclusive and mission-focused service delivery. They are also responsible for supervising a Program Coordinator and managing their performance through coaching and providing professional development outlets.

Essential Job Functions

• Ensure that program participants with IDD receive and engage in fulfilling work experiences that match their interests and strengthen their work skills
• Develop collaborative relationships with stakeholders including people served, Support Coordination, our Local Governing Entities (LGE), and contracted partners
• Manage all contracts, budgets, and resources related to waiver employment
• Provide project data and information as needed to support financial reporting and communication efforts
• Monitor the efficiency of all operations for waiver employment and provide your supervisor with a financial outlook once per month to keep them abreast of any needs in your program
• Develop a working knowledge of Home and Community-Based Services (HCBS), Centers for Medicaid and Medicaid Services (CMS), and the Commission on Accreditation of Rehabilitation Facilities (CARF)
• Ensure billing and timekeeping are accurate for waiver employees
• Complete Comprehensive Plans of Care (CPOC), participant budgets, and revisions
• Eliminate blocked billing from the Louisiana Service Reporting System (LaSRS) to maximize revenue
• Maintain strong positive relationships with contractors including our Mardi Gras recycling center, Employment Disability Services (EDS), and our partnership with the US Coast Guard
• Develop new business opportunities for waiver employment within the local community
• Develop relationships with local businesses to find new opportunities for program enrichment

Competencies

• Teamwork
• Responsibility
• Commercial Awareness
• Decision Making
• Effective Communication
• Integrity
• Result Orientation
• Problem-Solving

Education/Experience Requirements

• High school diploma/GED required; Bachelor’s degree preferred
• A minimum of 1 year of prior experience with supported employment or workforce development is required, 1+ years of prior experience preferred
• 4 years of experience with the IDD population required
• Experience with the Medicaid waiver process is preferred

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. This job description shall not constitute or be construed as a promise of employment or as a contract between the Arc of Greater New Orleans and any of its employees.