Job Description - Manager - Operations

Essential Duties and Responsibilities


 



  • Direct and coordinate the activities of the production department.

  • Manage the Production Supervisor team, oversee preparation of the work scheduling, and the assignment of specific duties.

  • Develop performance metrics for safety, service, quality and cost and determine the action plan for improvement.

  • Incorporate shop floor organization and plant cleanliness among plant personnel.

  • Partner with department managers of the support functions to ensure the total manufacturing objectives are accomplished in a timely and cost-effective manner.

  • Establish, communicate, track, and hold accountable the production team’s performance on key metrics.

  • Implement good manufacturing practices on the shop floor.

  • Drive improvement in shop floor safety program and safety metrics.

  • Maintain effective communication within the entire manufacturing department and to support organizations.

  • Determine staffing requirements, and manage the onboarding, training and cross training of employees.

  • Develop processes for consistent shop floor workmanship and compliance to drawings/specs.

  • Investigate customer satisfaction and quality issues for corrective action.

  • Determine shop floor facility layout, equipment needs, and capital planning and work with Plant leadership team to prioritize and coordinate improvement activities.

  • Establish departmental policies and procedures. Comply with all company policies and procedures.

  • Develop and mentor the Supervisors and Group Leaders in their functional area.

  • Identify and implement continuous improvement projects needed in their functional area.

  • Foster a team environment to drive engagement and strong communication.

  • Follow company policies and procedures.

  • Company involvement in projects, awards, ceremonies, award dinners, and facility tours are required. Interaction with customers and suppliers and other outside personnel as required.

  • Other duties may be assigned as required by the company



Above is a list of the most important responsibilities and functions, which are essential to the position.  Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation.  Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.


 


Qualifications



  • Education: Bachelor’s degree in related field and minimum of 7 years plant/general management experience in a manufacturing environment.

  • Licenses/Certifications:

  • Knowledge, Skills, & Abilities:

    • 10+ years in a manufacturing environment. Five of which are in an operations management capacity.

    • Demonstrated ability to lead people.

    • Demonstrated achievement in building and leading a high-performance team.

    • Demonstrated ability in driving continuous improvement.

    • Computer aptitude in Microsoft Office, Excel, Access, PowerPoint, along with working knowledge of ERP software.

    • Ability to balance and achieve positive results in the areas of safety, quality, productivity, cost, and employee relations.



  • Core Competencies

    • Excellent communication

    • Motivational

    • Leadership- able to instill confidence in others and earn their respect.




Training:



  • Orientation

  • Company Hazardous Waste polices, goals, documents, Sexual Harassment Policy and any other policies and procedures required for this position.


 

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