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Who We Are
For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.
This is an exciting time for us! We’re currently experiencing significant growth, with increased sales and installations of our public safety products. So, join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.
In the past 2 years, Versaterm Public Safety has acquired 9 incredible companies in the public safety space to create a suite of applications like no other. This position will provide continuous support and exemplary customer service to our incredible public sector clients in their ongoing efforts to best serve our communities.
The Role
As one of the Managers of the Partner Success Team at Versaterm, you will play a pivotal role in ensuring the success of our partner agencies. Leading a team of Partner Success Managers (PSMs), you will oversee the long-term partnerships with our clients, advocating for their unique goals and ensuring exceptional service delivery from post-sale to product launch and beyond. Working closely with various internal teams, you will align efforts to drive value, reduce churn, and support the renewal process, ultimately contributing to the growth and success of the Versaterm ecosystem.
What You'll Do
What You'll Bring
You'll Succeed if You Have
Nice to Haves
Equal Opportunity
Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].
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