Manager, Patient Accounts

It is the Patient Accounts Manager's primary responsibility to direct, supervise and coordinate daily activities of the Patient Accounts Department. This includes billing/insurance claim processing, monitoring accounts receivable, self-pay collections, customer service, financial counselors, Hospital cashiers, and outside billing/collection vendors.
Education
Bachelors of Business - Preferred
Experience
License & Certification
None Required
Core Job Functions
Meets monthly departmental collection goals. Ensures timely claim submission. Improves methods for controlling accounts receivable and improving work efficiency.
Monitors quality, effectiveness and courtesy of staff. Ensures timely and accurate actions for self-pay receivables and the Financial Assistance Program. Ensures timely bad debt write-offs and placement within established levels.
Assists in the recommendation and selection of outside vendors. Works with the Vendor Management Office to monitor vendor performance and identify issues. Assists in identifying the need for additional vendors.
Improves methods for cash receipting, deposits and cash control; Monitors quality, effectiveness and courtesy of staff; Ensures maximum patient satisfaction.
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