Manager, Physician Office

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for performing routine and complex clerical, secretarial, and administrative tasks to support departmental operations. Coordinates document flow, manages scheduling, and maintains both paper and electronic records. Prepares and organizes materials for daily activities, including supply procurement and case preparation. Provides information to callers, assists with billing and collections, and ensures timely delivery of support services. Ensures efficient and accurate execution of administrative and operational functions.

Essential Functions

• Performs clerical and secretarial duties, including word processing, filing, copying, scanning, and document management.

• Utilizes computer applications for database entry, scheduling, reporting, and ordering.

• Greets and directs patients, visitors, physicians, and vendors, and answers telephones professionally.

• Communicates effectively with physicians, staff, departments, and vendors regarding information and supply needs.

• Maintains and monitors office supplies, equipment, and inventory, including creating requisitions and coordinating with Material Management.

• • Assists with orientation and training of new team members and supports daily payroll entry and scheduling.

• Sorts and distributes mail, processes reports, and maintains accurate records in supporting systems.

• Identifies workflow improvements and communicates issues to leadership.

• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 1. Never

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 1. Never

R. Bloodborne/airborne pathogens: 1. Never

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasionally standing or walking with objects up to 25 pounds; and lifting, pushing, and/or pulling objects weighing up to 50 pounds.

Additional Job Descriptions

N/A

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