Manager, Regulatory Advisory & Practices

Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business Resilience, Corporate Functions Governance & Control, Aviation, Internal Fraud Center of Excellence and Global Security. ESS helps keep American Express growing and puts our colleagues at the center of everything they do by delivering best-in-class services that power safe, resilient, and efficient operations around the world.

The Corporate Functions Governance & Control team within ESS serves as the business unit Governance & Control Management function for several corporate groups including ESS; Corporate Affairs & Communications (CA&C); Colleague Experience Group (CEG); General Counsel’s Organization (GCO); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ). 

The objective of the Corporate Functions Governance & Control Governance team is to enable risk governance and control management for Corporate Functions, through a structure that governs, identifies, assesses, manages and reports on enterprise, operational and compliance risks.

The Corporate Functions Governance & Control team is looking for a Manager, Regulatory Advisory & Practices, that will provide strategic compliance and regulatory advice and counsel to ensure that the business manages and mitigates regulatory risk in all jurisdictions in which it operates.

• Provide compliance and privacy advisory support by identifying applicable Laws, Rules and Regulations (LRRs) and relevant requirements associated with business processes, programs, and controls. 

• Partner across Governance & Control and with business partners to design and enhance controls by providing compliance guidance and recommending appropriate mitigation strategies. 

• Assess the applicability of Laws, Rules, and Regulations (LRRs), support LRR mapping within the RCSA program, and advise on compliance impacts to business processes, controls, issues, and remediation activities. 

• Interpret Compliance Risk Assessment (CRA) results and advise business partners on prioritizing actions to address identified compliance risks and gaps.

• Advise on compliance considerations throughout the issue, event, and remediation lifecycle, including responses to 2LOD Compliance effective challenge. 

• Facilitate the review of marketing and other customer-facing materials, as appropriate, to ensure compliance with applicable regulatory and enterprise requirements. 

• Partner with key enterprise stakeholders to drive consistent and effective compliance risk management.

Required Qualifications

• 4+ years of experience in compliance, legal, privacy, or regulatory advisory within the financial services industry. 
• Experience in governance, risk management, or operational risk management within the financial services industry.
• Demonstrated experience interpreting and applying regulatory requirements and advising business stakeholders on compliance risks, controls, and regulatory obligations. 
• Strong relationship management, influencing, and communication skills, with the ability to collaborate effectively across all levels of the organization. 
• Strong analytical, research, problem-solving, and project management skills, with the ability to manage multiple priorities in a fast-paced environment. 
• Demonstrated ability to operate effectively in ambiguous or evolving environments, exercising sound judgment, managing competing priorities, and delivering results with minimal oversight. 
• Bachelor's degree required; advanced degree (e.g., J.D.) preferred. 

Preferred Qualifications

• Experience with Risk & Control Self-Assessments (RCSA), Compliance Risk Assessments (CRA), issues management, control frameworks, or regulatory change management. 
• Professional certification such as Certified Regulatory Compliance Manager (CRCM), Certified Compliance & Ethics Professional (CCEP), Certified Information Privacy Professional (CIPP/US), or similar certification preferred.
  
   Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.