Manager, Revenue Operations

About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

Location: San Francisco, CA or Newark, NJ

Key Responsibilities:

• Salesforce Infrastructure: Contribute in working cross-functionally in ensuring our CRM is the central source of truth for our sales team. Help Implement territory mapping, auto-attribution logic, and partner tiering.

• Compensation Administration: Own the "Commission model." Ensure accurate, timely payouts based on strict attribution rules.

• Forecasting & Reporting: Transform our forecasting from "gut feel" to "data science." Deliver weekly dashboards on Pipeline Velocity, CAC, and Rep Yield.

• Tech Stack Management: Evaluate, implement, and manage sales tools (e.g., Maps, Outreach, ZoomInfo).

The Requirements:

• 5+ Years RevOps Experience: Must have experience in a high-growth startup environment (Series A/B preferred).

• Salesforce Administrator Certified: Deep technical expertise in SFDC architecture, flows, and validation rules.

• Analytical Rigor: Expert in Excel/SQL. Ability to model complex territory scenarios and compensation plans.

• Cross-Functional Diplomat: Ability to tell a Sales Director "No" when the data doesn't support their request, and work with Finance to ensure unit economics hold.

• A Bachelor's Degree or equivalent 4-year degree in a related field.

• Benefits:

  • Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.

  • Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.

  • Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.

  • Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).

  • Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

  
  
  We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation..

Our Values

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”

2. Urgency with Precision
   Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.

3. Relentlessly Resourceful
   As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

5. Driven to Redefine What’s Possible
   We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.