Manager, Site Services - Americas

DePuy Synthes is recruiting for a(n) Manager, Site Services – Americas, located in Raynham, Massachusetts  

The Manager, Site Services – Americas is responsible for leading the delivery of safe, reliable, and cost‑effective site services across assigned DePuy Synthes locations in the Americas region. This role partners closely with Global Real Estate, Facilities Management, EHS, and site leadership to ensure facilities and workplace services effectively and compliantly supports business continuity, employee experience, and regulatory compliance. 

This is a highly visible role that directly impacts operational readiness, employee safety, and site performance. The position offers the opportunity to influence regional strategy while driving excellence at the site level through vendor management, operational governance, and continuous improvement. 

Key Responsibilities 

• Lead day‑to‑day site services and facilities operations across assigned Americas locations, ensuring safe, compliant, and efficient workplace environments. 

• Manage and oversee facilities service providers and vendors, including contract performance, service levels, and cost controls. 

• Partner with Global RE, FM, EHS, and site leadership to align site services with regional and enterprise strategies. 

• Ensure compliance with environmental, health, safety, and regulatory requirements, including internal policies and external regulations. 

• Drive operational excellence and continuous improvement initiatives to improve service quality, reliability, and cost efficiency. 

• Support capital projects, space planning, and site upgrades, coordinating with cross‑functional stakeholders as needed. 

• Monitor and manage budgets, forecasts, and financial performance related to site services and facilities operations. 

• Act as a key point of contact for site services escalations, risk management, and business continuity planning. 

• Manage site operating budgets, forecasting, and cost optimization initiatives while maintaining service quality. 

• Partner closely with services providers, contractors and vendors to ensure robust delivery of facilities services across sites within the Americas 

• Monitors service providers’ performance against established performance KPI’s and escalates performance gaps to the global facilities team 

• Drives continues improvement in experience, service delivery and cost reduction and re-applies improvement initiatives and standard ways of working leveraged from other regions 

Qualifications 

Education 

• Bachelor’s degree , preferably in Facilities Management, Engineering, Business Administration, or a related field 

• Master’s degree or MBA preferred 
   

Experience and Skills 

Required: 

• 6-8 years of progressive experience in facilities management, site services, or corporate operations, with responsibility for multi‑site or regional support. 

• Demonstrated experience managing third‑party vendors and service contracts in a regulated or corporate environment. 

• Strong knowledge of facilities operations, workplace services, and EHS principles. 

• Proven ability to lead cross‑functional partnerships and influence without direct authority. 

• Experience managing operating budgets, continuous improvement programs, EHS&S improvement initiatives, and cost optimization initiatives. 
   

Preferred: 

• Experience supporting manufacturing, R&D, or corporate office environments within MedTech or life sciences. 

• Familiarity with global or regional real estate and facilities governance models. 

• Experience leading change management or transformation initiatives related to workplace or facilities services. 

• Knowledge of capital project support and space optimization. 

• Strong problem‑solving, communication, and stakeholder management skills. 
   

Other: 

• Language: English ; additional languages a plus 

• Travel: Limited; up to 25%, primarily within the Americas 

• Certifications (preferred): IFMA, CFM, FMP, PMP, or equivalent 

• Driver’s License: Valid driver’s license  for site travel 

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.