Manager, SMB Sales

The Regional SMB Manager will serve as a trusted sales leader in AMER, responsible for driving revenue growth, building a market-leading presence in North America, and shaping the overall strategy. This role includes developing a high-performing sales team. The Manager will act on key market opportunities and collaborate closely with marketing and customer success to scale the business effectively.

✅ Your mission, should you choose to accept it:

Revenue Growth & Sales Leadership 

• Lead, and mentor a high-performing sales team, ensuring alignment with company objectives and repeatable, predictable revenue growth. 


• Oversee and manage the day-to-day operations of the SMB sales team and your territory 


• Own and drive the revenue target, developing and executing sales strategies to achieve and exceed goals. 

Performance Monitoring 

• Provide weekly forecasting on team performance and provide coaching to the team on forecasting best practices 


• Provide ongoing coaching and feedback for rep development 


• Demonstrate commitment to the team to ensure the team achieves its goals, objectives and COM service level agreements (SLA's). 

Optimize Process 

• Where necessary, identify short falls in the process and procedures and suggest process improvements and work with the necessary departments to ensure they come to fruition. 


• Collaborate with marketing and CS to ensure we’re meeting performance targets 

Customer Focus 

• Monthly travel as needed  


• Represent Mews at industry events and conferences 


• Meet with customers and prospects along with your team 

🤝 You’ll be a great fit if you bring a few of the below with you

• Experience leading a full cycle SMB sales teams, building outbound pipeline, and converting inbound demand into revenue.


• A proven track record as a quota-carrying sales professional, managing the full cycle from outbound prospecting through to close.


• Holds deep regional expertise and a strong presence in the US market


• Operational excellence: a Salesforce power user, accurate forecaster, and driver of impactful sales cadences like 1:1s and deal reviews.


• A strong commitment to process, consistently upholding SLAs and CRM best practices.


• A passion for developing others: recruiting, onboarding, and coaching new hires with a repeatable, scalable playbook.


• Strategic thinking and cross-functional collaboration skills, with the ability to turn go-to-market strategy into action.


• Excellent communication and interpersonal skills, with the ability to influence and inspire across teams.


• A customer-first mindset and a leadership style rooted in motivation, accountability, and advocacy.


• Adaptable, organised, and outgoing — someone who thrives in dynamic environments and enjoys representing the brand at international events.


• Hospitality or hotel tech experience is a bonus, but not required.