Position Overview

The Manager, Store Innovation Capital Projects is responsible for the design, development, and execution of large-scale capital projects to improve and/or redefine the customer and associate experience in stores. This role leads complex multiyear initiatives that integrate stores, technology, equipment and operational processes to deliver step change impact and increase return on capex spend. Success requires balancing process, technology integration, change management, and financial rigor.

A Day in the Life

The Manager, Store Innovation Capital Projects works cross‑functionally with Store Operations, IT, Finance, Real Estate/Construction, and Strategy & Analytics to translate business problems into scalable, field‑ready solutions. The role owns the end‑to‑end implementation lifecycle from scoping and feasibility through pilot, capital approval, build‑out, and enterprise rollout. The Manager, Store Innovation Capital Projects ensures projects are delivered on time, on budget, and with operational excellence top-of-mind.

Key Responsibilities:

•    Design experience‑driven capital projects (physical + digital) through in-store experiments, analytical modeling, and observation
•    Define, develop and implement capital investment projects to drive process improvements
•    Analyze customer needs, operational challenges, and industry signals to support the development of business cases, ROI analyses, and go‑to‑market plans for new in-store technology and equipment investments 
•    Collaborate with cross‑functional teams (e.g., IT, Asset Protection, Finance, Supply Chain, Store/Field teams) to deliver innovation projects from pilot to scale
•    Monitor and track all capital project timelines to achieve committed milestones and deliver on ROI expectations 
•    Lead ideation sessions, design thinking workshops, and in-store experiments
•    Track performance of innovation pilots and experiments, documenting learnings and recommendations
•    Prepare clear, compelling presentations and reports for leadership and stakeholders
•    Develop and maintain  innovation pipeline, dashboards, and documentation to ensure visibility and continued execution against timelines
 

You'll Come With

Skills and Abilities:

• Strong analytical and problem‑solving skills with the ability to synthesize complex information
• Experience researching trends, technologies, or market landscapes
• Ability to test and design scalable standard processes and procedures
• Proficiency with data analysis tools (e.g., Excel, PowerPoint, Tableau, Power BI, or similar)
• Excellent communication skills, with the ability to translate insights into clear recommendations
• Bias toward action and experimentation
• Ability to balance creativity with data‑driven rigor
• Comfortable working in a fast‑paced, ambiguous environment

Education:

• Bachelor’s degree in Business, Technology, Engineering, Analytics, or a related field

Licenses/Certification/Registration:

• Six Sigma, LEAN, or Continuous Improvement training a plus

             

Experience:  

• 4–6 years of experience in innovation, strategy, analytics, consulting, project/program management, or related operational leadership roles
• Experience leading implementation of cross-functional projects or large-scale operational initiatives
• Strong project management skills, including timeline management, stakeholder coordination, risk mitigation, and execution planning
• Experience managing pilots, implementations, or enterprise rollouts preferred

#LI-JL2

Come join our team. You’re going to like it here!  

Compensation Range: $95,000.00 - $125,000.00