Manager, TV/OTT Integrated Media - Continuous Learning Opportunities

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Location: NYC in-office expected 2.5 days per week

Reports to: Associate Director, Integrated Media 

Come see what’s cookin’ at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.  

We are the industry leader in meal-kit and ready to eat subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. 

The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

Job Description: 

You will be a key contributor within the Integrated Media team and programs that are business critical for HelloFresh Group, driving topline integrated media strategy with an emphasis on Audio, TV (TD/OTT and TVL) and OOH in the USA. This role oversees emergent media channels across all four brands (HelloFresh, GreenChef, Factor and EveryPlate).

Our ideal candidate will be a thought leader and expert on all things Integrated Media with experience collaborating across offline/online channels – and will work daily with peers in Growth, Brand, Creative, Product, Finance, and Analytics. This is a high performance/high impact role driving incredible growth at HelloFresh working across the Growth Organization. 

You will....

• Develop and implement data driven, measurable, portfolio growth acquisition strategy for managed channels, across brands to hit business KPIs. Accountable for hitting defined growth acquisition targets and OKRs. 
• Conversion volume, CAC, incremental or marginal CAC, ROI, brand lift metrics, etc.  
• Be accountable for best in class execution of media strategy in partnership with supporting internal and external partners. Proactively identify and close gaps. 
• Implement sound, sustainable processes, ensure accurate implementation of media buys, budget pacing & stewardship, aggressive negotiations & innovative deal structures that set campaigns up for low risk, profitable returns
• Dynamically adapt to business needs with speed & agility
• Adapt quickly and addresses challenges in a proactive manner
• Proactively identify and implement data driven optimizations on an ongoing basis to drive improvement WoW and MoM in identified KPIs
• Proactively evaluate and identify opportunities for incremental growth. Act with curiosity. 
• Innovate and lead new testing initiatives within Integrated Media (collaborating with other channels where relevant) to both validate performance and drive incremental growth. 
• Explore new approaches, products, services and TAM expansion opportunities that drive business strategy. Be a change ambassador throughout the organization. 
• Manage relationship(s) with external agencies as well as direct partners
• Evaluate, negotiate, onboard and proactively manage new / existing partners as needed
• Work cross functionally with relevant internal stakeholders on business cases, contracts, fee / commission oversight & negotiations, RFP management, invoicing / auditing 
• Coach and manage two direct reports; retain and develop your team into top talent within the organization 
• Keep the team on track to meet deadlines and goals; drive them to adapt when necessary. Promote a sense of urgency; make holistic, data driven decisions considering risk / reward.   
• Partner closely with Data Science and Marketing Analytics  to develop, implement and continuously validate robust  measurement / attribution approach across the full Integrated Media program. Accountable for quantifying channel impact across the funnel.    
• Partner with Brand Strategy, Brand Creative and/or external partners to develop and implement robust creative strategy
• Continuously iterate and test to drive Response Rates, Communication / Creative and Audience Targeting strategies

 You are… 

• An expert in best practices and a trailblazer developing new ways of approaching complex problems
• Innovative & Solutions oriented - proactively seeking input from peers and leaders in problem solving
• Data driven. Advising and guiding based on data-driven metrics, track defined targets to measure team-level performance; lead team through challenges in a calm and productive manner
• Continuously identifying priorities based on business need, setting expectations for success and allocating team resources effectively. 
• An expert in project management, with strong organizational and communication skills.
• Egoless, creating an inclusive environment that encourages ideas and promotes cross team collaboration. 
• A growth marketing strategist who can derive insights, recommendations and action plans from qualitative market trends, consumer feedback, and large data sets. 

At a minimum, you have… 

• 5-8 years of relevant professional experience with concrete, consistent results
• At least 1+ years of team and/or agency management, with experience leading & influencing others
• In-depth knowledge of Integrated media (must have Audio and TV/OTT experience, plus if worked across OOH) with relevant tactical experience 
• Background in eCommerce and/or subscription business models is a plus
• Substantial experience working with performance marketing metrics (CPM, CPV / CPS, CAC, incremental or marginal CAC, LTV, ROI).
• A proven track record in Integrated Media campaign strategies and execution; robust playbook of available optimization and growth levers 
• Fluency in Microsoft Excel / Office, advanced Excel experience, reporting automation experience is a plus 
• Expertise in both the US and Canada media markets is a plus
• Bachelor’s degree with strong academic record and/or proven relevant experience in a performance marketing required

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation 
• Generous parental leave of 16 weeks & PTO policy 
• $0 monthly premium and other flexible health plans 
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches 
• Company sponsored outings & Employee Resource Groups 
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: [email protected]
• APAC: [email protected]
• United States: [email protected]
• Canada: [email protected]