Manager, Volunteer Engagement

Position Summary:

The Manager, Volunteer Engagement advances the Associated General Contractors of America’s national volunteer leadership ecosystem by leading the planning, execution and continuous improvement of volunteer engagement initiatives that drive high-performing committees and meaningful leadership pathways. Serving as the primary staff partner to two key national committees, this role ensures alignment with organizational priorities while partnering with senior leadership to oversee the annual Call for Volunteers process, strengthening leadership pipelines, optimizing member placement, and delivering impactful engagement experiences that deepen member involvement.

Essential Responsibilities & Duties:

Committee Management & Leadership

• Serve as the primary staff liaison to the Business Development Committee and the Construction Leadership Committee (CLC), advancing priorities, ensuring follow-through on action items, and driving measurable outcomes aligned with AGC’s strategic goals. 
• Partner with volunteer leadership to design and execute impactful meetings, webinars, programs, and engagement initiatives. 
• Lead the selection, appointment, and onboarding of committee members, ensuring alignment between committee needs, member expertise, and organizational priorities. 
• Proactively assess committee performance and implement improvements to strengthen effectiveness, engagement, and overall impact. 
• In collaboration with the Senior Director, Building Division and Construction Innovation, manages the planning and execution of committee-related programming at conferences and in-person events, including leadership development and industry programming. 
• Monitor and reconcile committee and event-related budget expenditures in alignment with department guidelines. 

Building Division Collaboration

• Collaborate with Senior Director and Building Division leadership to ensure committee initiatives align with division priorities and broader organizational goals. 
• Facilitate communication and coordination across divisional committees to reduce silos and maximize impact. 

Volunteer Engagement Strategy

• Partner with the Senior Director, Member Engagement to lead the execution of the annual Call for Volunteers process, including timeline development, communications, application management, and maintenance of accurate committee rosters. 
• Analyze volunteer participation trends and recommend strategies to enhance engagement, leadership development pathways, diversity, and retention. 
• Develop and implement scalable onboarding resources and consistent practices to support volunteer success across committees. 
• Manage and evolve a comprehensive volunteer recognition strategy, including key appreciation initiatives and year-round engagement touchpoints.
• Other job-related duties as assigned.

Qualifications & Experience:

• Bachelor’s degree in communications, marketing, business, nonprofit management, or a related field preferred; equivalent experience considered. 
• 3–5 years of experience in program coordination, committee support, volunteer management, member engagement, or association/nonprofit environments. 
• Demonstrated experience partnering with volunteer leaders and supporting member-driven organizations required. 
• Experience supporting leadership development, professional development, or emerging leader programs strongly preferred. 
• Familiarity with association management practices and member engagement strategies within organizations such as AGC. 
• Interest in the construction industry, innovation, and advancing member-led initiatives.

Skills & Competencies:

• Relationship management and executive presence in a highly external-facing environment 
• Strategic program and project management 
• Ability to manage multiple priorities and drive projects to completion 
• Strong written and verbal communication skills 
• Influence and collaboration with volunteer leaders and internal stakeholders 
• Organizational and analytical problem-solving skills 
• Technical proficiency with Microsoft Office, Teams, SharePoint, Copilot, and virtual collaboration tools 
• Initiative, curiosity, and a growth mindset

Work Environment & Expectations:

• Hybrid work schedule with a required in-office presence two (2) days per week; remaining days may be worked remotely based on organizational needs. 
• Primarily based at AGC headquarters in a collaborative, externally facing environment with frequent interaction with volunteer leaders and members. 
• Travel required a minimum of two times per year to support major events, including the AGC Annual Convention (spring) and the CLC Leadership Development Conference (early fall), with additional occasional travel for committee meetings, conferences, and industry events. 
• Standard business hours with flexibility for occasional early-morning or evening meetings to support volunteer leaders across multiple time zones. 
• Periods of increased workload during peak times such as major events, conferences, and program launches.
• May occasionally be required to lift and carry light to moderately heavy materials (e.g., office supplies, onboarding materials, event items), generally up to 25 pounds.