Manager, Volunteer Services, Gift Shop, & Senior Advantage

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Highlights:

Summary: The Manager, Volunteer Services, Gift Shop, & Senior Advantage shall be responsible to provide overall and daily management of the facility volunteers to ensure consistency, efficiency, and quality in the performance of services and to ensure compliance with Baptist Health’s policies and procedures. This individual will provide management oversight of the facility Gift Shop. This will include staffing, purchasing, and inventory. Additionally, the Manager will provide oversight of the Senior Advantage program, including membership database, promotions and fulfillment of membership benefits. This position may have additional duties assigned that are within scope of the role.

Education/Experience:

Bachelor’s degree in Business Administration, Healthcare Administration, Management, Communications, Marketing, or related field required, Master’s degree preferred. Minimum 3 years’ managerial and volunteer experience required. Minimum 3 years’ grant writing or retail/merchandising experience preferred.

License/Certification:

None
 

Knowledge, Skills, and Abilities:

• Excellent knowledge of MS Office and familiarity with relevant computer software.

• Strong team leadership skills, strong organization, interpersonal, and customer relations skills.

• Must be able to meet strict deadlines.

• Strong analytical and problem-solving ability, and excellent organizational skills.

• Must be able to complete multiple tasks simultaneously.

• Ability to remain calm in difficult situations.

• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.

• Ability to understand complex multifactor situations and bring appropriate solutions.

• Ability to work both independently and in a team environment.

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