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Manager, Welfare and Self-Reliance Owners Representative (Mgr, Project 3)

Job Description - Manager, Welfare and Self-Reliance Owners Representative (Mgr, Project 3)

Description

This position exists to lead a center of excellence and serve as an owner representative that helps provide and maintain facilities that support Welfare and Self-Reliance’s mission and operations. This role provides senior owner-level oversight and accountability for the department's portfolio of capital construction projects and facilities maintenance. The manager ensures that projects delivered by external service providers are executed consistently to WSRS standards for quality, cost, schedule, safety, and operational function. The role focuses on department-level governance, leadership, escalation, and stewardship rather than direct project delivery. This is a people and process manager role.



Responsibilities
  • Provides owner-level leadership and oversight for all capital construction projects within Welfare and Self-Reliance Services
  • Supports alignment between capital projects and long-term strategies
  • Maintains accountability for the department's overall capital project portfolio
  • Serves as the primary point of escalation for significant project risks and issues
  • Oversees the performance of project management service providers
  • Ensures accurate project status reporting and KPIs
  • Ensures consistent application of WSRS design and construction standards
  • Acts as a senior communication link between WSRS operations and facilities department service providers
  • Resolves complex or high-risk issues
  • Consistently meets and regularly exceeds defined performance metrics
  • Demonstrates exceptional judgment, accountability, and stewardship
  • Builds trust through clarity, consistency, and professionalism
  • Manages the WSRS facilities center of excellence team
  • Manage WSR real estate portfolio
  • Develop and maintain department-level budget for facilities
  • Oversee the creation of WSR facilities related processes


Qualifications

Required

  • Required bachelor’s degree in construction management, engineering, architecture, or related field, or equivalent experience
  • 15 years of capital project experience
  • Experience overseeing complex, geographically dispersed portfolios
  • Strong understanding of contracts and real property transactions
  • Ability to lead through influence and governance
  • Ability to work effectively with senior leaders and service providers
  • Proficiency in standard office and project reporting tools
     

Preferred

  • Master's degree in relevant discipline
  • Deep understanding of Church facilities processes
  • Deep understanding of WSRS operations
  • Relevant professional certification (e.g.,PMP, CCM, CFM) AIA, PE)


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