Manager-Employee Relations-8015

• Leads and manages employee relations (ER) functions across the organization to ensure timely, consistent, and legally defensible resolution of workplace concerns.
• Supervises assigned HR Business Partners, including work direction, coaching, performance feedback, and performance evaluations.
• Oversees ER case management, including intake, review, documentation, resolution, and follow-up.
• Conducts and/or oversees workplace investigations involving complaints, policy violations, and workplace concerns.
• Advises and coaches leaders on elevated ER matters, corrective action, performance management, and policy application.
• Interprets HR policies and supports consistent application of policies, procedures, and employment practices across departments.
• Resolves complex workplace conflicts involving employees, leaders, and departments.
• Maintains accurate, timely, confidential, and defensible employee relations documentation and records.
• Develops, analyzes, and presents ER metrics, trends, and workforce insights into HR and organizational leadership to identify risks, support decision-making, and drive continuous improvement.
• Partners with senior leadership, Compliance, Legal, and operational leaders to reduce organizational risk and support a fair, respectful workplace.
• Performs other duties as assigned to support overall effectiveness of the department and organization.

Education: Bachelor’s degree in Human Resources, Business, or related field; or equivalent experience, as stated below, in lieu of formal education.

Experience:

• Without degree: Four (4) years of progressive HR experience, including at least three (3) years direct employee relations, workplace investigation, corrective action, or HR Business Partner responsibilities.
• With and without degree: Two (2) years’ experience supervising/leading professional staff.

Certification: N/A

License: N/A

Knowledge, Skills, and Abilities:

• Knowledge of employment law fundamentals
• Skilled in conducting complex investigations and preparing clear, defensible documentation
• Understanding of corrective action and documentation standards
• Strong judgment and decision-making skills
• Strong written and verbal communication skills
• Conflict resolution and leader coaching ability

• Ability to work independently, maintain confidentiality, and manage sensitive and high-risk situations

Education: Master’s degree in Human Resources, Business, or related field

Experience:

• Six (6) years of HR experience with direct ER responsibilities

• Four (4) years’ experience supervising/leading professional staff

Certification: Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)

License: N/A

Knowledge, Skills, and Abilities:

• Knowledge of healthcare human resources practices and regulatory environment
• Advanced knowledge of ER principles, including investigations, corrective action, and conflict resolution
• Strong ability to analyze employee relations data, identify trends, and recommend solutions
• Ability to lead and develop Business Partners, including performance management and team oversight
• Ability to influence and coach leaders on complex and sensitive employee issues

Exposure Category III: Expected duties do not have potential for exposure to blood, body fluids or tissues

• Ability to sit for 6-7 hours daily, either at a desk or at a computer terminal
• Ability to present and speak clearly in front of a group of people
• Ability to travel by car to all campuses and clinics in the surrounding Kingman area
• Ability to remain calm during any negative confrontations or demands of the position