Managers

Job Purpose

The Managers is responsible for ensuring maximum efficiency and productivity of the service department.

Duties and Responsibilities

Essential Functions

• Recruit and maintain a team of technicians with the skills and qualifications to carry out the type of servicing needed of the shop. 
• Supervise technicians’ performance, arranging training programs to keep the team’s skills up to date. 
• Select equipment, such as diagnostic tools, that will improve quality and productivity in the service department.
• Determine vehicle condition by conducting inspections and diagnostic tests; identify worn and damaged parts.
• Keep equipment DOT compliant by completing preventative maintenance scheduled, including, but not limited to; installing components, parts, or systems, such as, power and drive trains, electrical, fuel, exhaust system, braking, steering, hydraulics; air/hydraulic brakes; making adjustments and alignments including bearing loads, valve mechanisms, oil systems, control linkages, clutches, and traction units.
• Verify vehicle performance by conducting test drives and visual inspections.
• Maintain vehicle records by service and repair orders.
• Ensure all shop equipment is maintained and in good operating condition.
• Contain costs by using warranty; evaluating service and parts options.
• Maintain appropriate inventory of supplies, ensuring orders are placed and inventory is received.
• Maintain job knowledge by participating in educational opportunities; reading technical and regulation publications.
• Enhance maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Keep shop clean and organized.
• Keep site manager updated on repairs and maintenance.

Other Functions

• Attend meetings, in-service training, workshops, etc. for the purpose of gathering information required to perform job functions.
• Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the maintenance department.

Knowledge, Skills and Abilities

Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: 

• Strong technical knowledge acquired through education or work experience.
• Experience in managing / supervising servicing technicians.
• Possession of, or the ability to obtain, a valid Minnesota Commercial Driver’s License with passenger, school bus and air brake endorsements. Must maintain once acquired
• Knowledge of safety practices and procedures.
• Experience and knowledge of MNDOT inspection requirements. 

Specific skill-based competencies required to satisfactorily perform the functions of the job include: 

• Able to perform diesel engine troubleshooting, overhaul procedures and tune-up on both mechanical and electronic engines.
• Able to perform maintenance and repair on electrical and electronic systems, steering and suspension, air and hydraulic brake systems.
• Able to diagnose, repair and overhaul of clutch, transmission and drive axles.
• Able to adhere to all safety practices.
• Able to prepare and maintain accurate records.

Specific ability-based competencies required to satisfactorily perform the functions of the job include:

• Be reliable and capable of working independently.
• Strong diagnostic skills to identify service requirements and assess the work of technicians.
• Be attentive to detail.
• Display tact and courtesy, establishing and maintaining effective working relationships.
• Able to communicate with diverse groups.

Physical Requirements

The usual and customary methods of performing the job's functions require the following physical demands: 

• Usually work indoors. May occasionally repair buses on the road.
• Sometimes work with hazardous equipment, tools, situations, and conditions.
• Wear company issued uniform.
• Work inside various types of buses. Often test drive them before, during, and after repairs.
• Wear protective / safety gear as required.
• Lift and carry up to 50 lbs.