Manual Tester/QA Analyst - US Citizenship Required

Ready to ignite your career and work alongside innovative IT professionals supporting critical federal mission systems? Join our team supporting U.S. Customs and Border Protection and help ensure the quality, reliability, and performance of enterprise applications used in support of national security operations.

As a Manual Tester / QA Analyst, you will support quality assurance efforts throughout the software development lifecycle by executing manual testing activities, validating system functionality, performing API and database testing, and supporting recurring environment validation and regression test activities within Agile development teams.

This role requires strong analytical skills, attention to detail, and the ability to collaborate closely with developers, business analysts, and stakeholders to identify, document, and resolve software defects.

Your Role

• Execute manual functional, integration, regression, and user acceptance testing for enterprise web applications and services
• Develop and maintain test cases, test scenarios, and test documentation based on business requirements and user stories
• Conduct exploratory and ad hoc testing to identify application defects, usability concerns, and edge-case issues
• Support recurring automated regression and environment validation test runs by reviewing results, documenting issues, and coordinating with development teams
• Perform API testing using Postman, including request/response validation and test data generation
• Validate backend system functionality and application data using SQL queries and database testing techniques
• Assist in developing and implementing quality control methodologies to ensure compliance with QA standards, guidelines, and procedures
• Participate in formal and informal reviews throughout the software development lifecycle
• Support basic Section 508 accessibility testing activities and document accessibility-related findings
• Track, document, and retest defects using Agile lifecycle and defect management tools
• Collaborate with Scrum teams during sprint planning, backlog refinement, standups, and release activities
• Support version control and configuration management activities using Git and GitLab
• Assist with test evidence collection and documentation required for audits, compliance reviews, and release approvals
• Communicate testing status, risks, and defect trends to project stakeholders and team leadership

• Bachelor’s degree or equivalent work experience
• U.S. Citizen with the ability to obtain a DHS Public Trust clearance
• 4+ years of experience performing manual software testing in enterprise or government environments
• Experience with functional, regression, integration, and user acceptance testing methodologies
• Experience performing API testing using Postman or similar tools
• Experience writing and executing SQL queries for backend data validation and database testing
• Familiarity with Git, GitLab, or similar version control platforms
• Experience documenting defects, test results, and validation activities
• Knowledge of QA methodologies, test plans, test cycles, and software release processes
• Experience working in Agile/Scrum development environments
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment

Preferred Qualifications

• Prior experience supporting DHS, CBP, or other federal government programs
• Familiarity with automated testing concepts and recurring regression test suites
• Experience with Jira, Confluence, or similar Agile management tools
• Understanding of REST APIs, JSON, and XML
• Familiarity with CI/CD concepts and release validation processes
• Exposure to Section 508 accessibility standards and testing practices
• Basic windows command-line knowledge or scripting experience is a plus

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Applicants selected may be required to possess and maintain a government clearance

US CITIZENSHIP REQUIRED