The Manufacturing Coordinator I helps the production team achieve on time delivery by being the primary liaison between Customer Success, Production, Purchasing and Shipping.
What you will do
- Manage daily manufacturing queues and prioritize orders, including large-quantity, expedited, and remake jobs.
- Support on-time delivery by identifying material constraints and coordinating BOM or scheduling adjustments.
- Collaborate cross-functionally with Production, Maintenance, Toolpathing, Tech Ops, and CQEs to resolve order, build, and quality issues.
- Provide special support for strategic customers and high-priority orders.
- Partner with Customer Service to address late orders, ship holds, due-date changes, and customer inquiries.
- Monitor labor, equipment, and demand to recommend capacity and machine allocation adjustments.
- Help manage inventory-related issues, including supply shortages, discrepancies, vendor returns, and production supplies.
- Participate in continuous improvement efforts while serving as a resource for systems/process support, including AX and software issue escalation.
What it takes
- Solid understanding of Order Management
- Customer Service skills and experience working across different departments
- Experience with Inventory control and using an ERP system (ideally Microsoft AX)
- Solid understanding of production processes and equipment
- Strong information technology skills and knowledge and ability to learn new systems
- Ability to analyze data and make informed decisions or recommendations
- Ability to work across functions to coordinate activity and solve problems
- Attention to detail
- Able to deal with ambiguity and function well in a rapidly changing environment
- Ability to handle multiple tasks simultaneously
- Ability to use influence to achieve positive results
- Experience in a manufacturing environment
What is in it for you
- We offer a competitive salary
- In addition, we offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive 3 weeks of PTO + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a 15% discounted rate
- Matching grants through Protolabs foundation
- And More!