The Manufacturing Program Manager is responsible for planning, executing, and delivering additive manufacturing programs from order intake through production completion. This role ensures production schedules are established, maintained, and achieved while serving as the primary interface between internal operations and external customers.
The Program Manager owns the overall program plan including schedule, financial performance, and deliverables and ensures alignment with customer requirements, contractual commitments, and company objectives.
Responsibilities
Program Planning & Execution
- Develop, implement, and maintain comprehensive Program Management Plans for additive manufacturing programs
- Define program scope, objectives, milestones, and deliverables in alignment with customer and internal requirements
- Establish and manage detailed production schedules, ensuring adherence to timelines and resource availability
- Identify risks and implement mitigation strategies to ensure successful program delivery
Production Coordination
- Coordinate cross-functional activities across engineering, production, quality, and supply chain teams
- Monitor progress of manufacturing builds and post-processing operations to ensure on-time delivery
- Drive schedule recovery plans when needed to meet customer commitments
Customer & Stakeholder Management
- Serve as the primary point of contact for customers regarding program status, deliverables, and performance
- Manage contractual commitments, technical requirements, and specification compliance
- Lead customer communications including program reviews, gate reviews, and status reporting
Financial & Performance Ownership
- Own program financials, including budget tracking, cost performance, and forecasting
- Ensure program execution aligns with business objectives and profitability targets
- Track and report key performance indicators (KPIs) related to schedule, cost, and quality
Governance & Reporting
- Establish program governance structures, including milestone reviews and decision gates
- Communicate program objectives, risks, and status clearly to internal leadership and stakeholders
- Maintain program documentation, ensuring traceability and compliance with company processes
Serve as the operational liaison between:
- Applications Engineering
- Operations & Manufacturing
- Supply Chain & Vendors
- Quality Assurance
- Fulfillment & Logistics
- Finance & Contracts
Qualifications
- Bachelor’s degree in Engineering, Manufacturing, Business, or related field
- 5+ years of program or project management experience in manufacturing, aerospace, or high-tech environments
- Experience in additive manufacturing or advanced manufacturing processes strongly preferred
- Proven ability to manage complex production schedules and customer-facing programs
- Strong understanding of contract management, production planning, and supply chain coordination
- Excellent communication, leadership, and organizational skills
- Proficiency with program management tools (e.g., MS Project, ERP/MRP systems)
- Mechanical/Industrial Engineering Background with strong preference of manufacturing experience