Manufacturing Quality Specialist

RESPONSIBILITIES

• Initiate and lead supplier performance improvement by partnering with supplier to identify, understand and abate issues for New Product Development Introduction (NPDI), Production Part Approval Process (PPAP) as well as Mass Production. 


• Assure OEE, production cycle time, capacity utilization, throughput requirements are met in the pre-launch and post-launch phases.


• Implement world class manufacturing industrialization readiness at our suppliers through a robust APQP process


• Monitor and address supplier nonconformance issues by developing robust quality control plans and implementing effective, sustainable corrective actions.


• Drive permanent resolution of supplier issues reported by Vertiv facilities and by Customers.


• Lead and own PPAP requirements associated with new programs or change management.


• Lead problem definition and preventative problem solving through containment, identification of root cause and corrective action with Supplier Corrective Action Report (SCAR).


• Develop Root Cause Analysis and supplier reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing / Operations, Sales, Offering Management, and Plants Quality to resolve quality issues impacting Vertiv facilities and customers.


• Ability to simplify complex information and concisely prepare both verbal and written executive summaries for the Leadership Team.


• Perform supplier on-site audits to monitor supplier Quality Management System (QMS) compliance and effectiveness.


• Identify areas for quality improvements.


• Visit Suppliers to proactively see installations and document improvement needs. Visit suppliers to understand the nature of the issue and get definite corrective action initiated in the organization.


• Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System


• Monthly reporting and status updates to management on Supplier performance and various quality initiatives to business management.


• Supports the execution and maintenance of an ISO 9001 certified Quality Management System.


• Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.

QUALIFICATIONS

Minimum Job Qualifications: 

• At least 5 years of experience in a Supplier Quality Engineer role or related fields.


• Experienced professional leader with proven expertise in fields such as sheet metal & enclosures, Electronics Manufacturing Services, 
  
  Transformers, Heat Exchangers, Fans & Coils, busbar materials


• Experience handling of high risk, critical projects of significant scope to the company


• Leader of people, mentoring and coaching others to improve the organization technical knowledge


• High technical expert, supporting all proactive, preventive and reactive strategies for supplier quality on a regional and global scope


• Experienced with problem solving tools and techniques (i.e. 8-D, 5 Whys, SCAR, Fishbone, Pareto, Six Sigma, PPAP).


• Demonstrated ability manage multiple tasks based on priority, difficulty and severity.


• Background in applying statistical tools for process and product development and control (i.e. Gage R&R, Process Capability, Control Plans, 
  
  SPC, Process Failure Mode Effects Analysis (PFMEA).

Preferred Qualifications: 

• 5-10 years of experience in a Supplier Quality Engineer role or related fields.


• Knowledge on any of the commodities such as sheet metal & enclosures, Power Switching, Electronics Manufacturing Services, 
  
  Transformers, Heat Exchangers, Fans & Coils, Power switching, Compressors, Cables & Wiring, Metal Plumbing and Pipping.


• Proficiency in quality tools and methodologies (e.g., root cause analysis, control plans, capability studies)


• Experience with Smartsheet and Power BI is a plus


• Strong verbal and written communication skills.

EDUCATION AND CERTIFICATIONS

• Bachelor’s Degree 


• Master's Degree is a plus


• ASQ certifications (e.g., Certified Quality Engineer – CQE) are a plus

PHYSICAL & ENVIRONMENTAL DEMANDS

• Frequent standing and visiting supplier and internal plant floor shops


• Working in a manufacturing environment around machinery and equipment


• Protective Equipment Required (safety shoes, eyewear, earplugs, gloves, etc. where required)

TIME TRAVEL REQUIRED

• 80%+