Manufacturing Test Technician - Growth-Minded Organization

Johnson Service Group is looking for a Quality Assurance Technician to work for our client in San Diego, CA.

Schedule: 5am - 3pm Monday through Friday. 

This position is responsible for managing the day-to-day technical duties within the quality assurance process for products. Collaborate with the Order fulfilment team to ensure products meet all requirements prior to customer acceptance. The Quality Assurance Technician will also assist the Tech Support team on any questions/issues related to the design/setup/build of existing devices supported in the field.

• Perform all aspects of functional testing.
• Simulate the end user customer operation.
• Follow detailed test procedures.
• Verify compliance to specification.
• Enter quality data into internal systems.
• Identify and report any quality issues.
• Inspect and confirm Devices are built per configuration and per sales order information.
• Maintain and support testing units for manufacturing.

Tech Support resource:

• Gain enough knowledge regarding product use with which to familiarize yourself with how devices are used.
• Gain enough knowledge regarding product installation and site training with which to serve as a resource for technical issues.
• Serve as a point of contact for Part number inquiries and replacement options.
• Ensure that the product meets the customer’s needs.

Requirements and Experience:

• Minimum of 1 year of previous experience in a QA/test role environment.
• Strong interpersonal and customer service skills.
• Possess strong customer service skills and be service minded.
• Professional demeanor to solve routine problems.
• Proficient in the use of MS Office (Excel, Outlook, Word)
• Excellent organizational skills and attention to detail.
• Be self-motivated, willing to learn and grow.