MAPs Specialist

Responsibilities and Duties: Working under the supervision of the Lead MAPs (Medicaid Alternative Pathways) Specialist, the MAPs Specialist will work closely on innovation projects including the Medicaid Alternative Pathways program, Technology Implementation, and other developing projects as become relevant. The MAPs Specialist will assist in the development and implementation of new service models, identifying the systems and quality oversight to assist in wider adoption and implementation.

Specific duties include:

1. Assists in the accomplishment of corporate strategic planning that achieves a high impact and significant improvement in the organizational performance in the areas of Enabling Technology, Supported Employment, and Independence Coaching as part of the MAPs program;
2. Supports a MAPs caseload that includes:
3. Completing and maintaining service templates;
4. Submitting templates for review;
5. Working with MillarRich Accounts Receivable for billing compliance and needs;
6. Working collaboratively with Circles of Support (COS), MillarRich departments, and DDA (Department of Disability and Aging) to accomplish goals and meet benchmarks for applicable MAPs services;
7. Working with the individual served and any other relevant departments to ensure all required and relevant information for the individual’s planning meeting is prepared and/or submitted; 
8. Participating in scheduled team meetings, coordinating communication across all team members, and coordinating any emergency meetings, as applicable; 
9. Providing feedback and assisting with the development of all necessary information for the individual’s plan including skill acquisition programs, as applicable;  
10. Assists in the development of audit and oversight activities related to new services and pilot projects;
11. Conducts quality and compliance reviews of caseload-specific programs and pilot records;
12. Participates in DDA/MCO (Managed Care Organization)/Statewide conversations regarding MAPs, Technology, and Independence Training;
13. Completes Independence Coaching Training and maintains relevant certifications;
14. Completes Supported Employment (SE) training and relevant certifications as identified as necessary;
15. Maintains close collaboration with the Supported Employment (SE) department for technology and employment referrals that would be assumed within that department;
16. Maintains close collaboration with the Adult Services (MAS) department for technology and any in-home assistance referrals that would be assumed within that department; 
17. Ensures that any changes in key stakeholder requirements, agency policies and procedures, and/or agency/department expectations are effectively disseminated;
18. Other duties may be assigned as circumstances warrant.

Knowledge, Skills, Abilities and Personal Characteristics:

1. A bachelor’s degree or at least two years’ experience in a related field required. 
2. Proficient in Microsoft Office Suite. 
3. Ability to learn new computer programs and perform data entry assignments with precision and reliability.
4. Attention to detail is mandatory with this position.
5. Excellent interpersonal/human relations skills.
6. Excellent oral and written communication skills.
7. Ability to maintain confidentiality.
8. Ability to work autonomously and work flexible hours, as situations require.
9. Ability to plan, organize and prioritize events within the office setting. Managing stressful situations utilizing excellent problem-solving techniques is required.
10. Outgoing and positive disposition.