Marina Attendant

Overview: This position is responsible for providing superior customer service to all patrons of the Marina. This position will report to the Marina Manager.

Responsibilities:

• Performs opening/closing duties.


• Greets and welcomes patrons.


• Provide accurate information regarding the Marina and other resort facilities.


• Advises patrons on potential weather issues


• Assist guests with purchases and rentals while manning the cash register.


• Complete all necessary rental paperwork.


• Maintains facility neatness and cleanliness, report any maintenance issues.


• Maintain cleanliness and operational readiness of all equipment, report any deficiencies.


• Inspects rental equipment for damage before and after each rental


• Instructs patrons on safety and proper operation of Jet Skis, pontoon boat, paddle boards and kayaks.


• Report any unsafe operation or damage to rental equipment to marina management.


• Provide fueling at the gas pump dock, provide pump out service at the pump out station.


• Provide assistance docking boats of all sizes.


• Follows all marina and resort policies, procedures and service standards.


• Performs maintenance tasks and other duties as assigned.

Qualifications:

• Candidates must have professional appearance and possess strong communication skills.


• Must be 16 years or older


• Knowledge of water sports equipment rentals preferred, will train.


• Knowledge of Jet Ski operation preferred, will train.


• Knowledge of basic boat handling and seamanship skills preferred, will train.


• Capable of interpret local weather reports.


• Must be able to swim.


• Must pass Virginia Boating Safety Course within 30 days of hire


• Must be able to work outdoors in unshaded areas for extended periods of time.


• Cash handling and basic computer knowledge a plus.


• Capable of lifting 50 lbs.


• Must have the ability to work weekends and holidays.