Marine Dispatcher

Salary :

$16 - 18 hourly

Company : TowBoatU.S. Ft. Lauderdale

Job Type : Full Time

Pompano Beach, Fl 33064

Job Description - Marine Dispatcher

Benefits:

401(k)

Competitive salary

Dental insurance

Free uniforms

Paid time off

Vision insurance

Wellness resources

Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required.

Responsibilities

Receive inbound emergency and non-emergency calls

Collect and document critical information from callers

Prioritize calls based on urgency

Dispatch appropriate response units to locations

Monitor and respond to VHF radios

Transmit information to the necessary departments or personnel

Process invoices and maintain accurate records

Qualifications

High school diploma or GED

Previous experience as a dispatcher or in a similar role preferred

Excellent typing and data entry skills

Strong verbal and written communication skills

Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment

Familiarity with emergency response protocols (preferred)

Ability to remain calm and professional under pressure

Position Details

Full-time position

Weekend and holiday availability required

Compensation: $16.00 - $18.00 per hour

Our Mission

TowBoatU.S. Ft Lauderdale has been in business since 1989 and has performed thousands of successful towing, salvage and marine assistance operations over the years. We are committed to providing prompt, professional and timely assistance to all customers with a keen eye toward safety using state-of-the-art equipment and experienced crew. While conducting our daily business, we are an active advocate and leader in the marine community lending our support to local law enforcement and U.S. Coast Guard in search and rescue efforts as a public service to all boaters. We respect ourselves, the waters and the community we serve.

Careers

The following is an excerpt from a note that Captain Sean Keenan wrote to our management team. Unfortunately for our company, Sean has moved out to the West Coast to live out the next chapter of his life. We thought these words were indicative of how time spent employed here at TowBoatU.S. Fort Lauderdale can help to shape long term goals.

"The experience I gained here will follow me wherever I go and for that I am truly grateful. Thanks for showing me how to be a true professional out here, it's a tool I won't forget! This opportunity has been amazing and I've been honored to be a part of such a hardworking team!"

Sincerely,
Captain Sean Keenan

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Marine Dispatcher

Job Description - Marine Dispatcher

Our Mission

Careers

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