Marine Parts & Service Manager

Job Title: Parts & Service Manager
Location: Port Charlotte, FL
Company: Harbor Marine

About Us

We are a fast-growing startup boat dealership focused on delivering exceptional customer experiences, high-quality marine products, and reliable service. As we build our brand from the ground up, we’re looking for a driven, hands-on Parts & Service Manager to lead and shape our service operations.

Position Overview

The Parts & Service Manager will be responsible for launching, managing, and scaling the dealership’s service and parts departments. This role requires a strong leader who can balance operational efficiency, customer satisfaction, and revenue growth while building processes from scratch.

Key Responsibilities

• Department Leadership: Build and manage the service and parts departments, including hiring, training, and developing technicians and support staff


• Operations Management: Establish workflows, service processes, and inventory systems to ensure efficiency and profitability


• Customer Experience: Deliver top-tier service, handle escalations, and build long-term customer relationships


• Revenue Growth: Drive service and parts sales through up selling, service packages, and preventative maintenance programs


• Inventory Control: Manage parts ordering, stocking levels, vendor relationships, and cost control


• Scheduling & Workflow: Oversee service scheduling, technician productivity, and turnaround times


• Compliance & Safety: Ensure all work meets manufacturer standards, warranty requirements, and safety regulations


• Startup Contribution: Collaborate with ownership on systems, tools, and strategies to scale the business

Qualifications

• 3–7+ years of experience in marine, powersports, automotive, or similar service management


• Strong knowledge of mechanical systems (marine experience preferred but not required)


• Proven leadership and team-building experience


• Experience with service department KPIs, inventory management, and P&L responsibility


• Ability to thrive in a fast-paced, startup environment with evolving processes


• Strong communication, organization, and problem-solving skills

What We’re Looking For

• A builder mindset—you’re excited to create processes, not just follow them


• Accountability and ownership—you treat the business like it’s your own


• Customer-first mentality with a focus on long-term relationships


• Someone who can balance hands-on work with strategic thinking

Compensation & Benefits

• Competitive base salary + performance-based bonuses


• Opportunity for growth into senior leadership as the dealership scales


• Paid time off and holidays


• Health benefits


• 401K Match


• Employee discounts on products and services

Why Join Us

This is a rare opportunity to get in on the ground floor of a growing marine dealership and play a key role in shaping its success. If you’re looking to make a real impact and grow with a company, we want to hear from you.