Marine Service Advisor

Gage Marine of Minocqua, WI is looking to hire a full-time Service Advisor to join our office team. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established local company in a fun industry? If so, please read on!

This year round, full-time Service Advisor position offers competitive wages and fantastic benefits, including medical, dental, vision, life insurance, a 401(k), paid vacation and personal time, employee discounts, and opportunities for continued job training. If this sounds like the right office opportunity for you, apply today!

ABOUT GAGE MARINE

Gage Marine represents a family of tradition and nautical business interests in lakeside dining, cruise boat excursions, retail boat sales, valet, service, boat club, pier service, storage, and recreation throughout Southern Wisconsin and the Great Lakes area. With a passion for fun and a commitment to excellence, we serve our customers, colleagues, and our community.

We would not be able to provide this level of service without our hardworking team. Although we work hard together, we also know how to have fun! Our team actually enjoys coming to work each day. In addition to a great work environment, we also offer competitive compensation and benefits. If this sounds like the right fit for you, join our family!

A DAY IN THE LIFE OF AN ADVISOR

As a Service Advisor, you are the main point of contact for our marina customers. You will communicate job details and priorities to our technicians, write work orders, & assist our service manager with customer billing.  This includes organizing warranty claims, processing all paperwork, verifying criteria, and follow-up and tracking. From entering and updating work orders into the system to communicating with customers and co-workers, you are busy every day. With a friendly demeanor, you utilize your customer service skills and answer questions, guide others, and do whatever else you can to help. You feel accomplished every shift knowing you keep our clients informed and happy.

QUALIFICATIONS

• High school diploma or equivalent
• Valid driver's license
• Ability to pass a pre-employment background and drug screen
• Customer service or sales-related background preferred

Dockmaster knowledge a plus. Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you present yourself professionally? If so, then you might just be perfect for this customer service position!

READY TO JOIN OUR OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this full-time office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!