Market and Logistics Support Rep - Urgent Position

On Site

Up to 65k

MUST BE BILINGUAL SPANISH

• Build a high performance team to deliver key performance indicators

• Own the customer relationship at the plant level for assigned accounts in coordination with the Business Solution Manager

• Driving customer satisfaction by responding to customer needs/ inquiries in a timely manner

• Manage order intake, process orders and coordinate changes with Production Planning department guaranteeing on time delivery to the customer

• Manage customer stock levels ensuring optimal stock position and develop plans with customers to move aged materials

• Complete monthly sales forecast, follow-up of trials, Finished Goods, and maintain customer price list

• Handle customer claims in cooperation with Quality department

• Provides any necessary reports or data to the sales team

• The daily scheduling of all outbound loads from the facility, as well as all inbound shipments

• Prepare documents (i.e. bill of ladings, manifests and packing lists for outbound shipment)

• Facilitate all necessary claims with vendors over damaged freight, inadequate service and billing issues

• Plan and track shipment of final products according to customer requirements

• Match up inbound loads with outbound loads

• Making special shipping arrangements as necessary

• Does any necessary administrative work including filing reports or presenting sales team with necessary documents

• Other duties as assigned

Your profile:

• High School education or equivalent

• Cost Accounting, Reporting and Variance Analysis experience a must

• High proficiency in Excel and other Microsoft Office products

• Strong understanding of manufacturing (ERP) systems

• SAP experience required

• 2-5 years of customer service or equivalent experience in a manufacturing setting

• Demonstrated organizational abilities and priority setting

• Familiar with Microsoft Office products (including Outlook, Sharepoint, Word, and Excel)