Market Compliance Manager (FL)

The Role 

The Market Compliance Manager provides support for the Retail and Production operations teams and compliance programs including appropriate direction, oversight and feedback for all compliance functions and integration of compliance activities across the assigned market. Responsibilities include ensuring all laws, regulations, and standards set by regulatory bodies, including cannabis commissions/boards, environmental, , and product/food safety regulations are implemented and executed across their assigned area. 

Responsibilities 

• Serves as the subject matter expert on state regulations within their market – has an intimate understanding of the regulations and collaborates with key partners to understand their impact on the business.


• Where regulations allow, owns the relationship as the company’s single point of contact with regulatory agencies within their market, collaborates with the Regional Market Compliance Manager and key partners to support proactive communication and/or follow up action items specific to regulatory contacts/inspections, and hosts inspections when possible.


• Partners with the Regional Market Compliance Manager to support the relationship with regulatory agencies within their market, collaborate with key partners to support, resolve, and address/host regulatory contacts and inspections.


• Monitor and interpret laws, regulations, and industry standards for assigned market and coordinate operational/process improvement needs with key partners; and supports documentation.


• Completes processes to track, monitor, trend and analyze regulatory requirement changes and external compliance communications from regulators.


• Ensures through proper documentation, monitoring, auditing, and reporting activities that the business is compliant with licensing, system, community, and business commitments.


• Partners with key stakeholders to manage packaging and labeling activities within the THCvault, ensuring regulatory compliance. Supports regulatory submissions as needed and maintains up-to-date knowledge of requirements and submissions to regulatory agencies


• Partners with key stakeholders to update packaging and labeling compliance grids and checklists; reviews teams’ output for compliance, and then completes product, packaging, and labeling, and/or equipment submissions as needed.


• Collaborates with key business partners to maintain regulatory signage, identify system enhancements to improve inventory management compliance, supports growth opportunities with new store openings/relocations/Mergers & Acquisition activities, and supports business expansion within the market.


• Identifies new needs and oversees training programs for employees on compliance obligations and responsibilities.


• Optimize policies, procedures, and processes through the deployment of technology, analytics, and continuous improvement for assigned programs and/or geographies.


•  Conducts risk assessments to identify potential compliance gaps, including pre-inspection checklists and audits of system/seed to sale processes. Develops corrective action plans to address regulatory gaps or audit , partnering with relevant stakeholders to investigate issues and updated documentation/training.  


• Collaborates with key partners to address adverse events, product quality concerns, and recalls.


• Periodically visits assigned sites to ensure employees are performing processes and procedures accurately and ensure facility is compliant. Support the enforcement of accountability for compliance actions and make continuous improvement recommendations to leadership.


• Coordinates the required reporting to regulators and senior leadership of major regulatory issues related to such areas as adverse events/recalls, unexpected changes to operation hours, product events/concerns and/or security. Perform other job-related duties as assigned. 

Qualifications  

• Minimum of 5 years of experience in a compliance or regulatory function or must have operated in a retail/production environment with a strong focus on compliance supporting a highly regulated industry such as cannabis, pharmaceuticals, alcohol, or tobacco preferred. 


• Unassailable integrity and ethics. 


• Adapts and thrives in a demanding, fast-paced environment. 


• An individual that is initiative-taking, able to work independently or among teams, and has a proactive mindset; a highly collaborative influencer who is an effective communicator and networker. 


• Experience establishing and communicating compliance procedures and policies. 


• Experience developing strategic initiatives which align with business goals. 


• Experience analyzing and/or reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.


• Strong ability to effectively present information and respond to managers, supervisors, and all levels of employees.


• Ability to travel up to 20% 

Additional Requirements 

• Must pass any and all required background checks  


• Must be and remain compliant with all legal or company regulations for working in the industry  


• Must possess valid driver’s license 


• Must be a minimum of 21 years of age 


• Must be and remain compliant with all legal or company regulations for working in the industry; including but not limited to employee identification/badging requirements in the market they oversee.