Market Director of Physician Services

The Market Director provides operational leadership and strategic direction for assigned physician practices and provider-based clinics. This position works closely with senior leadership to oversee day-to-day operations, financial performance, and long-term growth initiatives across multiple sites. The role includes direct supervision of Clinic Administrators and Managers, ensuring efficient operations, regulatory compliance, and strong provider engagement.

Key Responsibilities:

• Oversee all operational aspects of assigned clinics, including performance metrics, patient access, staffing, and financial management.

• Collaborate with senior leadership to implement strategies that support market growth, operational efficiency, and quality outcomes.

• Lead and develop clinic leadership teams, providing coaching, performance evaluations, and ongoing professional development.

• Review and analyze financial reports, budgets, and key performance indicators; ensure fiscal responsibility and identify opportunities for improvement.

• Conduct regular meetings with providers and clinical leadership to review performance, address challenges, and align on goals.

• Manage revenue cycle processes, charge capture, and accounts receivable to support financial sustainability.

• Support new practice start-ups, expansions, and market development plans.

• Ensure compliance with healthcare regulations, internal policies, and industry best practices.

• Prepare and deliver regular reports and presentations on clinic operations and financial performance.

• Partner with leadership to set strategic goals, develop budgets, and monitor achievement of financial and operational targets.

Qualifications:

• Bachelors degree required; Masters degree preferred (especially for larger markets).

• Minimum of 7 years in physician practice management or healthcare operations, including direct leadership experience.

• Strong background in financial management, business planning, and operational execution.

• Proven ability to lead multi-site teams and manage complex projects.

• Demonstrated understanding of healthcare compliance, regulatory standards, and revenue cycle operations.

• CMPE or FACMPE certification preferred.

Work Environment:
Primarily office and clinical settings, with occasional travel (less than 10%). May be exposed to typical hospital or clinic environmental elements.

RF