Marketing and Communications Manager

Primary Function:

The Marketing & Communications Manager will help implement and execute Safe Harbor’s communications, marketing, and fundraising goals. As a member of the Development & Communications Team, the Marketing & Communications Manager will collaborate closely with team members, colleagues across the organization, and outside partners to ensure communications align with and build support for our mission. This is both a strategic and tactical position responsible for managing Safe Harbor’s website, social media accounts, electronic and written communications, marketing collateral, and media relations. This position will also market Safe Harbor’s services to survivors, donors, and supporters through active community engagement, including representing the organization at speaking engagements and outreach events. This is a full-time, salaried, exempt position eligible for full benefits.

Reports To: Director of Development and Communications

Job Responsibilities:

• Ensure communications align with Safe Harbor’s brand standards and reflect the agency’s mission, vision, and values.


• Manage and maintain Safe Harbor’s website.


• Manage Safe Harbor’s social media accounts including content creation and scheduling, while ensuring consistent but curated messaging across channels (Facebook, Instagram, LinkedIn).


• Design and draft communications copy including newsletters, press releases, social media posts, fundraising appeals, annual reports, and presentations.


• Use trauma-informed storytelling techniques and best practices to capture client stories for use in marketing and communications materials.


• Develop and maintain inventory of marketing collateral including print materials and promotional items.


• Coordinate outsourced communications such as promotional videos and materials.


• Coordinate interviews, press conferences, and media coverage and respond to all media inquiries.


• Represent Safe Harbor at community speaking engagements and outreach/tabling events.


• Support the development and execution of annual marketing and communication plans for the Safe Harbor Resale Shop.


• Support Stewardship efforts such as donor/volunteer appreciation events, direct mail (holiday cards etc.) and donor recognition, including ordering and maintaining inventory of needed supplies.


• Manage and maintain all marketing and communications focused software and platforms, staying current on new developments/products and evaluating opportunities for improved efficiencies, engagement, and workflow.


• Distribute Safe Harbor marketing/outreach collateral such as brochures and flyers to the community.


• Assist in planning, organization, and execution of all Safe Harbor events including community outreach and engagement events, fundraisers, and staff and board engagement events.


• Participate in Safe Harbor staff meetings, team meetings, trainings, and continuing education.


• Enthusiastically support and model the vision and mission of Safe Harbor both internally and externally.


• Perform other tasks and responsibilities as assigned by the CEO and/or the Director of Development and Communications.

Qualifications:

Education

• Bachelor’s degree in a related field (Marketing, Communications, Public Relations) or any combination of education and experience that demonstrates the knowledge and ability to perform the work.

Experience

• Minimum of 2 years of proven experience in marketing, communications, or public relations.


• Experience in the nonprofit sector preferred.

Skills

• Excellent written and verbal communications skills.


• Solid writing, editing, and research skills.


• Strong attention to detail.


• Passion to impact lives through communication.


• Ability to manage multiple tasks/priorities.


• Proficiency in Microsoft Office Suite, as well as experience with standard office equipment


• Experience in multi-media platforms, website editing, and graphic design software such as Canva and Adobe


• Demonstrated ability in the use of social media platforms.


• Ability to work well both independently and with a collaborative team.


• Represents the organization in a professional manner.


• Bilingual skills (English and Spanish) a plus.

Other

• Valid SC driver’s license and reliable transportation.


• Ability to work flexible hours including some evening and weekend hours.


• This position requires frequent standing, walking, sitting and reaching and occasional squatting, kneeling, or bending.


• This position requires frequent lifting, carrying, pushing or pulling of up to 25lbs and occasional lifting, carrying, pushing, and pulling of up to 50lbs.