ReVive Orthopedics Spine & Sports Medicine Reports To: Marketing Director
Position Overview
The Marketing Liaison plays a key role in promoting the services and locations of ReVive Orthopedics Spine & Sports Medicine. Including but not limited to urgent care centers, primary care physicians (PCPs), chiropractors, and other key businesses and organizations. The amount of focus on any audience in particular may change as indicated by their supervisor based on upcoming events or company-wide changes. By fostering relationships with local professionals, the liaison ensures offices are well-informed about ReVive Orthopedics' clinic locations, hours of operation, services provided, with emphasis on what makes our product unique. This position is remote full-time; however the liaison will be on the road daily and does require attendance to after-hours or weekend events. Liaison’s compensation and performance will be based on several KPI’s.
Job Duties and Responsibilities
Marketing and Outreach
Marketing Leads & Client Communication
Conduct drop-in visits to targeted offices for initial contact or follow-ups, as established by the liaison, supervisor or other marketing representatives, dispersing the correct printed marketing materials and goodies or treats.
Collaborate with clients to schedule and attend Breakfast/Lunch/Dinner & Learns.
Provide regular feedback to supervisor on client needs, market conditions, and competitive activities.
Frequent collaboration with front desk staff and/or PI team regarding client management.
Event Participation
Attendance and representation of ReVive Orthopedics at evening, weekend events or seminars will be mandatory. The number of required events to attend on a monthly basis can change and will be set by your supervisor.
Attire
The liaison should have a neat appearance and good hygiene. They can wear a provided ReVive Orthopedics embroidered polo and slacks or business casual attire with provided name tag when out conducting drop-ins or attending events and representing the company.
Administrative Responsibilities
Scheduling and Reporting
Documentation of all meeting encounters with given deadline as directed by your supervisor.
Clock in and out using mobile device, ensuring compliance with clocking out for lunch breaks and personal appointments or errands.
Maintain a detailed record of mileage, using the liaison's home address as the "home office" starting and ending point.
Submit completed mileage and expense reports, including receipts for approved client meals, treats, and meetings, to your supervisor by the designated deadline.
Co-management of the CHIRO/NNECT platform.
Social Media Support
Assist in media collection and social media content creation on a weekly basis.
Actively engage with the public on all social media platforms including instagram, facebook, yelp, and google.
Other Requirements and qualifications
Ability to work independently and manage time effectively.
Flexibility to adapt the schedule as needed to meet business needs.
Maintain professionalism and ensure all visits represent ReVive Orthopedics positively.
Provide timely communication and updates to supervisor regarding any issues or opportunities encountered during visits.
Strong interpersonal and communication skills.
Familiarity with basic reporting and record-keeping tasks.
Reliable transportation and willingness to travel daily within the designated target areas is mandatory.
Previous experience in healthcare marketing, medical sales, or provider relations is a plus but not required
Experience using Canva or Photoshop, and Microsoft Office preferred
A background in graphic and/or web design is a plus
In-home Wi-Fi and a smartphone are required
Clean background check and clean driving record
Professional appearance
Ability to lift up to 40 lbs and move/lift things overhead (marketing storage packing/unpacking)
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