Marketing Operations Coordinator

The Marketing Operations team brings the marketing strategies and plans to life for the customer by becoming experts in effectively executing outbound marketing content and messaging. They support cross-marketing functions by facilitating traditional project management responsibilities.This team will oversee and enforce governance, helping to ensure that agreed upon processes and guidelines are taught, communicated, understood and adhered to..

The Marketing Operations Coordinator manages the creation, development, and implementation of print, digital, and event marketing activities and ensures the timely completion of CDW’s strategic marketing plans. These activities are planned yearly, as well as added incrementally. Rolling up to the Marketing Operations Manager, it is essential for the Marketing Operations Coordinator (MOC) to develop a basic understanding of the strategy and individual marketing campaigns as well as industy and solutions areas.

Key Areas of Responsibility

Communicates CDW’s overall mission, incorporating corporate and campaign goals and key messages into every project.

Maintains a basic understanding of the strategy of the various marketing campaigns as well as campaign focuses.

Manages the project milestones from strategic development to execution of a project and ensuring the activity requirements are met and project successfully delivered

Develops and maintains relationships with key stakeholders/partners at all levels.

Provides alerts to stakeholders for the initiation of a project or activity milestone during activity execution and throughout annual planning processes.

Maintains two-way communication with activity execution and business owner teams.

Proactively works to resolve business challenges while maintaining efficiencies.

Other Responsibilities

Troubleshoot and review difficult situations within projects and escalate to management and stakeholders.

Review delegated tasks to insure timely and accurate completion.

Effectively build consensus with project team and stakeholders to move projects forward.

Bring forth possible options for resolving project challenges.

Manage the creative project workflow system by leveraging existing project management tools, such as EMM and Microsoft project.

Schedule and facilitate brainstorming meetings along with status calls with the agency/internal design teams to communicate projects at risk.

Coordinate all stakeholder communications, feedback and approvals in a timely manner.

Handle the coordination of projects and is responsible for the completion of marketing activities and the creative approval process.

Stay abreast of industry best practices around project management through research, conferences, training seminars and participation in professional associations.

Education and/or Experience Qualifications

Bachelor's degree in Business, Marketing, or related field OR

4 years of experience coordinating marketing, sales, or related activities without a degree

Required Qualifications

Demonstrated ability to balance multiple priorities simultaneously with strong attention to detail.

Strong organizational skills with a track record of meeting deadlines and the ability to adapt to the changing needs of the business.

Excellent written and verbal communication skills with the ability to effectively articulate information and interact with stakeholders at all levels including senior leadership.

Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem-solve.

History of successfully coordinating complex projects, with multiple facets and stakeholders.

Understanding of Microsoft Office applications.

Preferred Qualifications

2 years of project management experience.

Understanding and proficiency in using project management tools including workflow systems like IBM Enterprise Marketing Management - EMM, and Adobe Acrobat Pro.

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