Marketing Operations Coordinator - Dallas, TX

Integrative Emergency Services, LLC (“IES”) is looking for a Marketing Operations Coordinator to support the execution of marketing and communication initiatives across IES and its affiliated partners. This role is responsible for coordinating workflows, managing timelines, and ensuring operational follow-through across projects. The position partners with leadership, internal stakeholders, and external vendors to move initiatives from planning through completion in a timely, organized, and consistent manner. Work schedule is a hybrid format based at the Corporate office in North Dallas, 75244. 

Integrative Emergency Services, LLC ("IES") is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality in health care. 

ESSENTIAL DUTIES AND RESPONSIBILITIES The responsibilities listed here represent the majority of the role but are not all-inclusive; other duties may be assigned.

• Own and manage intake, prioritization, and tracking of marketing and communications requests, ensuring clear communication, timely execution, and visibility across stakeholders
• Coordinate and execute marketing and communications initiatives across internal and external channels, ensuring timelines, deliverables, and approvals are met
• Draft, edit, and distribute internal and external communications, including announcements, newsletters, email campaigns, and organizational updates
• Manage project timelines and workflows across multiple concurrent initiatives, ensuring alignment with team priorities and deadlines
• Coordinate cross-functional efforts with internal stakeholders, leadership, physicians, and external vendors to support delivery of initiatives
• Support the coordination and execution of corporate events, conferences, training sessions, and company initiatives, including logistics coordination, timelines, and promotional materials
• Manage publishing and maintenance of approved digital content across organizational platforms, as assigned
• Coordinate production, ordering, and distribution of marketing materials, including collateral, promotional items, and event assets
• Maintain and organize marketing assets, brand resources, and project documentation across shared platforms (e.g., SharePoint, OneDrive, Teams, and Marketing Applications)
• Maintain and update communication distribution lists to ensure accuracy and effectiveness of outreach efforts
• Track and document initiative progress and completion to support team reporting and operational visibility.

QUALIFICATIONS

Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Strong written and verbal communication skills, with the ability to tailor messaging to varied audience.
• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
• High attention to detail and commitment to accuracy and brand consistency
• Ability to manage workflows, processes, and operational requirements across multiple stakeholders
• Ability to work independently and follow through on task with minimal supervision
• Strong problem -solving skills and ability to adapt in a fast-paced environment
• Proficiency in Microsoft Office Suite and familiarity with marketing tools (e.g., email platforms, content management systems, social media tools).
• Customer service mindset with responsiveness to internal stakeholders.

Education / Experience:  Includes minimum education, technical training, and/or experience preferred to perform the job.

Required:

• Bachelor’s degree OR equivalent combination of education and experience
• 2+ years of relevant experience in operations, project coordination, marketing, communications, or related field
• Ability to travel to support events, including occasional local and overnight travel

Preferred:

• 3–5 years of relevant experience
• Experience supporting marketing or communications functions in a healthcare or corporate environment
• Experience managing workflows through project management or ticketing systems
• Experience working in a matrixed, multi-stakeholder environment

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• While performing the duties of this job, the employee is regularly required to talk and hear
• Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms.
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• Occasionally lift and/or move up to 20-25 pounds 
• Fine hand manipulation (keyboarding)

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. .

• This position follows a hybrid work model, typically 3 days in office
• Location: 4835 LBJ FWY, Dallas, TX, 75244
• Onsite presence will be required as business needs dictate.
• Standard business hours apply, with flexibility as needed to accommodate early mornings, evenings or occasional weekend projects and meetings.
• May visit hospital locations, vendors, and marketing event spaces

TRAVEL

• Some travel, including overnight and local, may be required as business needs dictate.

ADA & REASONABLE ACCOMMODATION STATEMENT:
IES is committed to providing equal employment opportunities to qualified individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. If you require accommodation during the application or employment process, please contact [email protected].