Marketing Operations Expert - AI Environments

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Marketing Expert — Marketing Operations (AI Agent Environments)
Type: Contract
Compensation: $60–$100/hour
Location: Remote

Role Responsibilities

• Design task briefs based on real marketing operations experience, focusing on planted issues and strong decision-making.
• Specify documents, dashboards, personas, and tool states for realistic task execution.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review and evaluate AI agent attempts against personal standards.
• Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.

Qualifications

Must-Have

• Hands-on practitioner experience in marketing operations.
• Fluent in CRM tools like Salesforce, marketing automation platforms, project trackers like Asana or Linear, and support tools like Zendesk or Intercom.
• Clear written reasoning skills.

Preferred

• Experience building AI training environments, RL environments, or simulated case studies.
• Rubric Academy or Rubric Bootcamp certification.

Screening

• Applicants complete a short multiple-choice knowledge screener specific to this sub-domain before review.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.