WHAT YOU’LL DO:
- Lead the design and continuous improvement of all commercial CRM processes, including lead management, opportunity workflows, pipeline governance, forecasting, and automated tasking.
- Configure CRM automation using workflows, business rules, and Power Automate.
- Design and maintain fields, forms, and data structures that support segmentation and analysis.
- Translate business questions into data‑backed insights and recommendations.
- Conduct trend and performance analysis across the commercial funnel.
- Maintain CRM data accuracy and governance.
- Partner with IT on integrations, upgrades, and system performance.
- Deliver dashboards and reporting using Power BI, Excel, and CRM analytics.
- Build training materials and support CRM adoption.
- Collaborate with Sales and Marketing on segmentation, forecasting, campaign tracking, and KPI analysis.
WHAT WE’RE LOOKING FOR:
- Bachelor’s or Master’s degree in Business, Marketing, Data Analytics, Statistics, Economics, or related field.
- 3–6 years of business analysis, CRM administration, or commercial operations experience.
- Hands‑on Microsoft Dynamics 365 CRM experience (required).
- Experience with Power BI or similar tools.
- Strong analytical, collaboration, and communication skills.
- Understanding of CRM architecture, workflow configuration, and data governance.
WORK ENVIRONMENT & TRAVEL:
- Standard office environment.
- Travel up to 25% for customer visits, events, trade shows, and presentations.
Streck Offerings
- A challenging, safe and rewarding work environment
- No night or weekend shifts
- Excellent work life balance
- Market competitive pay
- Comprehensive and inclusive benefits
- Great team environment
- On and off campus career development opportunities