Marketing Product Specialist- Immersion Service

The Product Specialist - Protective Coatings supports the ongoing management of the Immersion Service product portfolio through product lifecycle administration, launch execution, sales and marketing support, operational coordination, and portfolio analytics. This role maintains product data and documentation, coordinates new product introductions, supports commercial teams with product information and training materials, monitors portfolio performance, and provides reporting and insights to support strategic business decisions. The position works closely with cross-functional teams to ensure product availability, successful project execution, and effective portfolio management while contributing to the growth and success of the Protective & Marine business.

Additional Information:

This role is not remote/hybrid. This role will report to Sherwin-Williams Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44113, with at least 10% travel. 

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Product Lifecycle Administration

• Support the ongoing management of the Immersion Service product portfolio.
• Maintain product master data, specifications, and portfolio databases.
• Coordinate product setup and changes within business systems.
• Management and execution of product line rationalization phase out plans.
• Conduct SKU rationalization through reporting and analysis of profitability, sales, and volume metrics 
• Assist with product forecasts and portfolio reviews.
• Generate reporting related to portfolio performance.
• Maintain/update Packaging – labels, containers etc. 

Product Launch Execution

• Support implementation of new product introductions and product change initiatives.

• Coordinate launch timelines and project deliverables.

• Maintain launch readiness checklists.

• Collaborate with Marketing Communications and Field Marketing on launch materials.

• Coordinate product sample requests and promotional materials.

• Support testing and certification documentation requirements.

• Track post-launch action items and performance metrics.

Sales and Marketing Support

• Provide tactical support to commercial and marketing teams.

• Maintain product presentations, brochures, data sheets, and marketing collateral.

• Respond to routine product inquiries from regional sales teams.(CRM, Direct)

• Assist with competitor product comparisons and market intelligence gathering.

• Coordinate customer-facing product information updates.

• Support webinars, trade shows, and customer events.

• Assist in preparing sales training materials.

Supply Chain and Operational Coordination

• Support product availability and operational execution.

• Coordinate product supply and inventory-related communications.

• Assist with product transfer and technical transfer projects.

• Monitor product availability issues and escalate as required.

• Support demand planning and forecasting activities.

• Coordinate cross-functional meetings and action item tracking.

• Maintain product-related documentation and records.

Reporting and Portfolio Analytics

• Provide accurate reporting and analysis to support business decisions.

• Prepare monthly portfolio performance reports.

• Track sales, volume, margin, and market share trends.

• Support pricing analysis initiatives.

• Maintain dashboards and KPI reporting tools.

• Compile competitive intelligence and market data.

• Generate ad hoc business reports for leadership.

Additional Skills & Experience:

• Product lifecycle management systems. 

• ERP systems (SAP or equivalent). 

• CRM systems and business intelligence tools.

• Microsoft 365 

• Data analysis and reporting. 

• Project coordination and administration. 

• Document management and record control.

• Experience within industrial coatings, technologies, construction products, or specialty materials. 

• Familiarity with regulatory testing and certification processes. 

• Experience working within a global organization.

• Experience coordinating cross-functional projects.

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1,etc.)
• Must have a valid, unrestricted drivers license.
• Must have a high school diploma or GED.
• Must have three (3) years of experience in product management, marketing, technical service, project management, customer support, sales support, or related business functions. 
• Must be willing to travel as required for this position.

Preferred Qualifications:

• Have Bachelor’s Degree in Chemistry, Engineering, Materials Science, Business, or Marketing.

• Have five (5) years of experience in product management, marketing, technical service, project management, customer support, sales support, or related business functions. 

• Technical background in coatings, construction materials, or resin flooring technologies.