Marketing Promotions Associate

GENERAL POSITION SUMMARY: 

We’re looking for an outgoing, energetic, and sales-driven individual to join our team for the summer! As a Marketing Promotions Associate, you’ll serve as a brand ambassador — engaging with Guests, sharing insider tips, and promoting sales of combination tickets for both the Space Needle & Chihuly Garden and Glass.

ESSENTIAL FUNCTIONS:

• Provide remarkable guest service by anticipating Guests’ needs, connecting with them on a personal level, and transforming their moments with us into experiences that last a lifetime.
• Proactively approach and engage guests on the plaza areas surrounding the Space Needle.
• Promote      and sell Space Needle & Chihuly Garden and Glass combination tickets. (Guests purchase tickets at self-service kiosks and on their mobile devices).
• Share fun facts and insider tips about both attractions to create excitement and drive sales.
• Be a friendly and approachable resource for all Guests – answering questions, giving recommendations, and creating lasting impressions.
• Provide daily recaps to Marketing leadership on guest interactions and trends.
• Show initiative to meet and anticipate the needs of our Guests. 
• Be flexible to change roles or areas of focus throughout the day to support the team.
• Maintain a positive, professional, and approachable presence at all times.
• Stay up-to-date on marketing initiatives, promotions, programming, and operational updates at the Space Needle & Chihuly Garden and Glass to effectively communicate with Guests and deliver accurate, high-quality information.

OTHER RESPONSIBILITIES:

• Maintain a positive and professional attitude towards all Space Needle team members and Guests. 
• Provide support to other departments when needed or assigned.
• Demonstrate speed of service (the ability to manage heavy traffic in an efficient manner).
• Adhere to company and departmental policies.
• Any other duties assigned by the management team. 

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Available to work mid-June through mid-August, including weekends and holidays.
• Passionate about Seattle tourism, hospitality, and creating memorable guest experiences.
• Outgoing, energetic, and comfortable initiating conversations with Guests from around the world.
• Engaging personality, friendly attitude, and a team player.
• Proven high guest service skills with the ability to upsell and convert conversations into ticket purchases.
• Guest service, marketing, promotions, or sales experience a plus.
• Ability to stand, walk, and be outdoors for extended periods of time.
• Ability to lift 25 pounds.

SHIFTS:

• 4-5 days a week, 7-8 hour shifts, generally between 10AM and 6PM (our busiest time of the day).
• Must be available weekends and holidays.

Full Time, Hourly Position  

Hourly Rate: $20.76 - $20.76 / hour  

Benefits include:  

• Medical, Dental, Vision, Life, Long Term Disability   
• 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages 
• Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.    
• Paid Personal Days (10 per year)  
• Paid Time Off of 14 days / year based on working 2080 hours / year 
• Tuition reimbursement of 50%, up to $2500  / year 
• New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan  
• 35% discount for many purchases at the Space Needle (Retail, Food and Beverage)  
• Charitable Contributions / Matching Gift, up to $200 year  
• $50 / month towards orca card or parking 

The? Space Needle symbolizes?the innovative and forward-thinking spirit of Seattle. Our Team?Members reflect our inclusive city, diverse country, and multicultural world. As an equal opportunity employer, we make all employment decisions without regard?to?race, color, religion, age, sex, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, physical, or mental disability, military status, political ideology, genetic information, or any other status protected by local, state, or federal law. All Team Members and potential Team Members who apply for an opening will be considered without regard to these factors. We carefully screen applicants based on qualifications such as their training, education, skills, aptitude, experience, and previous work record.??  ??