Marriott Front Desk Associate

The Courtyard by Marriott has a current opening for a front desk associate. Hotel experience and open availability is required. Shifts will include evenings, weekends and mornings. Full-time availability with the opportunity for advancement in supervisory and operations. Pay is based on experience.

Essential Duties and Responsibilities

• Warmly greet and register guests, manage reservations, and daily arrivals.


• Be knowledgeable about the area.


• Complete all shift-related duties and securely deposit any cash collected.


• Generate daily reports for Courtyard Marriott operations.


• Manage guest reservations received via fax or email in a timely and accurate manner.


• Address guest concerns and escalate to the Office Manager when needed.


• Perform additional duties as assigned by Front Office Manager.


• Maintain consistent, regular, and reliable attendance.


• Fulfill other tasks as assigned to support overall team success.

Minimum Qualifications:

• Customer service experience is essential and hotel front desk experience is preferred.


• Excellent communication and interpersonal skills with a positive and friendly attitude.


• Strong problem-solving skills and ability to multitask.


• Proficiency in computer skills.


• Knowledge of the local area is helpful.


• Ability to work weekends and holidays.


• Comfortable assisting in hotel sales and marketing efforts, contributing to enhanced brand awareness and increased sales.

Benefits:

• Holiday Pay


• 401K


• Insurance: Medical, Dental, Vision


• Flexible Schedule


• Marriott Brand Discount

The Courtyard by Marriott in Fayetteville, Arkansas is located at 600 East Van Asche.

Phone: 479-571-4900