Marshall Reed Youth Center Case Manager

Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Position Specifics

• Hiring Salary Range: $23.13-$26.00/hour based on qualifications 
• Job Type: Full-Time, Non-Exempt
• Location: North Minneapolis, MN
• Hours/Days: Tuesday through Saturday 12:30 - 8:30 p.m. with some flexibility depending on client’s needs
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, have a safe and reliable vehicle, be able to successfully clear a criminal, Hennepin County Human Services and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements. 

BASIC FUNCTION

The Link’s Marshall Reed Youth Center is a trauma informed case management and group program for boys 14-18 on probation in Hennepin County. The program’s goal is to appropriately address boy’s needs in the community to prevent further involvement in the juvenile justice system. This full-time position involves direct care and supervision of youth, case management responsibilities, group facilitation and general supporting of youth as they create and work to achieve program and personal goals. The schedule will be Tuesday through Saturday 12:30 - 8:30 p.m. with some flexibility depending on client’s needs.

ESSENTIAL FUNCTIONS

Case Management and Youth Advocacy

• Provide case management services to support gender specific, trauma informed, holistic programing that addresses the needs of boys
• Create group curriculum and activities focusing on Leadership and Positive Male Identity, Conflict Resolution and Relationships, Health & Wellness, 
• Education and Economic Self-Sufficiency
• Facilitate groups using Positive Youth Development and Trauma-Informed Care that meets the needs of boys
• Interview and assess clients to determine barriers, resource needs and other factors related to case planning
• Connect youth to community resources and activities
• Support youth in pursuing long-term education and career goals
• Provide assistance and support to the families of youth in program
• Provide necessary transportation for clients according to availability
• Maintains consistent contact with all clients, prioritizing those in need

Administrative Responsibilities

• Keep updated records of all interactions with clients and any other contacts made on their behalf.
• Provide on-going monitoring and reporting of clients’ progress 
• Reports to supervisor with regard to clients’ progress
• Provide written and verbal updates to referring Probation Officer regarding client’s progress.

GENERAL RESPONSIBILITIES

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
• Participate in special projects as necessary
• Attend all meetings and trainings as required
• Maintain positive and professional interactions with clients, co-workers, and all parties involved
• All other duties as assigned 

KNOWLEDGE, SKILLS, AND ABILITIES

• Access to reliable transportation and the ability to drive participants
• Ability to pass a criminal and motor vehicle background check
• Knowledge of systems navigation within Hennepin County
• High level of attention to detail
• Desire to continuously learn for personal and professional growth
• High level of personal and professional integrity, including ability to protect and maintain confidentiality
• Ability to work effectively with and relate to diverse populations
• Excellent verbal and written communication skills, especially for client advocacy
• Ability to work independently as well as in teams
• Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
• Computer application proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to work a flexible schedule that will include some evening hours

QUALIFICATIONS

• 1-2 years equivalent professional experience required
• Bachelor’s Degree in social work, psychology, sociology or a closely related field preferred 
• Experience working with boys in the juvenile justice system
• Experience in completing intake and assessments of client needs
• Experience in creating goal/treatment plans
• Knowledge of community resources and legal system, particularly in the juvenile justice system
• Valid Drivers License and reliable vehicle and personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. 

WORKING CONDITIONS

• The employee is regularly required to talk or hear
• The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
• The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl
• The employee must lift and/or move up to 20 pounds
• Work environment for this position includes offices, common and residential space with a low to high noise level
• Requires ability to drive a personal vehicle

BENEFITS

The Link offers benefits to eligible employees such as medical, dental (The Link covers 100% of the premiums), flex plan/HSA, vision, a generous 401k with employer match, over 2 weeks of PTO in your first year, birthday PTO, two days of volunteer PTO, 11 paid holidays, and more!

COMPENSATION PHILOSOPHY 

As outlined in our Compensation Philosophy . The Link believes strongly in pay equity and transparency, and wages that lead our field for similar roles.  To that end, The Link will ensure all new hires are offered the highest wage they are eligible to receive within the position's hiring range based on their years of relevant professional experience, lived experience, and relevant degrees and licensures.  The Link has a “no negotiation policy,” which means candidates should not have to negotiate their way to a fair wage for their skills and experience and will automatically be given the highest wage they are eligible for based on their qualifications. 

OTHER

All agency employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, nationality, and religion. We are committed to the principle of equity and are particularly interested in receiving applications from a broad spectrum of individuals.

NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities

to this job at any time.