Massage Therapist

Description

If you are a passionate and skilled massage therapist looking to contribute to a serene and rejuvenating environment for travelers, we invite you to join our team. As a Massage Therapist at our airport spa, you will play a pivotal role in providing exceptional massage and bodywork services to travelers seeking relaxation and relief during their journeys. This position requires a skilled and compassionate professional who can deliver high-quality treatments, creating a haven of tranquility amidst the airport environment.

Responsibilities:
Massage and Bodywork Services: 

• Perform a variety of massage techniques and body treatments based on guest preferences and spa protocols. 
• Customize treatments to address the specific needs and concerns of individual clients. 
• Maintain a high standard of professionalism, hygiene, and client confidentiality. 
• Knowledge of safety protocols and the ability to recognize any contraindications for certain stretching techniques.  
• Ensure exceptional guest satisfaction by delivering consistent, high-quality massage services. 
• Communicate effectively with clients to gather feedback and address any concerns or adjustments to the treatment. 
• Uphold the spa's standards for excellence in service delivery. 

Guest Service: 

• Greet clients with a warm and welcoming demeanor, creating a positive first impression. 
• Conduct thorough consultations to understand clients' preferences and any specific health considerations. 
• Educate clients on the benefits of different massage modalities and recommend personalized treatment plans. 
• Maintain a professional and ethical approach in all interactions with guests. 

Problem Resolution: 

• Address and resolve guests concerns or issues promptly and professionally. 
• Escalate complex matters to management when necessary. 

Sales: 

• Promote spa services and products to guests. 
• Provide product knowledge and recommendations to customers. 
• Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue. 

Team Collaboration: 

• Coordinate with Guest Services Coordinator and other spa staff to ensure a seamless and coordinated guest experience. 
• Participate in team meetings and training sessions to enhance skills and stay informed about spa offerings. 

Sanitation and Safety: 

• Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment. 
• Follow spa policies and procedures related to health and safety. 

Compliance: 

• Adhere to all relevant regulations and polices related to spa operations. 
• Maintain confidentiality regarding guests’ information and spa procedures. 
• Participate in continued education in your field to remain current on your license.  

Required Qualifications 

• Valid Massage Therapy License/Certification in State/County 
• Proficiency in massage modalities.   
• Excellent Interpersonal and Communication Skills. 
• Ability to adapt massage techniques based on individual client needs. 
• Knowledge of Anatomy and Physiology. 
• Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers. 
• Must be able lift/push/pull up to 35 pounds. 

Preferred Qualifications: 

• Two or more years of experience as a Massage Therapist, preferably in a salon or spa setting. 
• Demonstrated attention to detail and a passion for providing exceptional customer service. 
• Valid certification in stretch therapy or related field a plus. 
• Ability to work in a fast-paced Environment. 

Core Competencies 

• Teamwork 
• Communication 
• Customer Focus 
• Results Driven 

Benefits: 

• Competitive Hourly Wage 
• Employee Discounts on Products and Services 
• Flexible scheduling 
• *Medical Dental, Vision, voluntary insurance programs 
• 401K 
• Generous PTO Plan 

Apply today and be a part of providing a sanctuary of relaxation for individuals navigating their journeys. Please send your resume to [email protected]. We look forward to hearing from you! *Full-time positions only.