Master Electrician

Why Work for Us???

WE ARE NOT PRIVATE EQUITY

Family-Owned Atmosphere: Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level.

Cutting-Edge Equipment: Work with the latest innovative technology and a diverse range of machinery, enhancing your skills and efficiency on the job.

Community Commitment: Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships.

Why Choose Apex Solutions?

• Competitive pay,  Salary Plus Profit Sharing (roughly $120,000 with bonuses)


• WORK-LIFE BALANCE 


• Standard Working Hours-    Monday-Friday / 7am - 5pm


• 401(k)retirement plans with company matching


• Medical – 100% covered by the company for the employee


• Dental Insurance


• Vision Insurance


• PAID TRAINING


• 80 hours + of PTO Accrued per Year


• 4 Paid Holidays Off


• Company-Provided uniforms(Polos, t-shirts and hats)


• Company IPAD (We use top-of-the-line software for dispatching)


• NEXSTAR Company- Our Employees have access to world class training and coaching


• Team-Focused Work Environment


• Fun!We have motivational meetings


• Win!Paid time off or tools when you get 5-star reviews from customers


• Appreciation-Employee of the month plaque and bonus check!


• Community Focus: We are dedicated to serving our customers as well as the greater good by contributing to both local and global causes.


• Office Support: We have a dream team of office employees that are dedicated to making your life easier from the Warehouse to Dispatch & Customer Service, to Marketing and HR

Job Duties

• Manage the daily operations of the Electrical Department.


• Lead, supervise, coach, and hold electricians and apprentices accountable for performance, safety, workmanship, and customer service.


• Review schedules and work with Dispatch to ensure electrical calls are assigned to the appropriate technician.


• Assist technicians with difficult diagnostics, troubleshooting, and complex electrical issues.


• Review blueprints, electrical schematics, one-line diagrams, and project drawings.


• Oversee the installation, maintenance, troubleshooting, and repair of electrical systems in residential, commercial, and light industrial applications.


• Ensure all electrical work is completed in accordance with the NEC, applicable Kentucky requirements, local codes, permits, and Apex Solutions standards.


• Review and approve major electrical estimates, projects, service upgrades, panel replacements, generators, EV chargers, lighting projects, and other large jobs.


• Conduct quality-control inspections on completed electrical work.


• Investigate callbacks, failed inspections, customer complaints, and workmanship concerns.


• Identify recurring technical issues and implement corrective training.


• Monitor technician productivity, revenue, average ticket, conversion rate, efficiency, callbacks, and customer satisfaction.


• Conduct regular technician meetings, ride-alongs, coaching sessions, and performance reviews.


• Train technicians on technical skills, customer communication, service procedures, safety, and company expectations.


• Ensure technicians properly document jobs, estimates, invoices, photos, videos, materials, and customer approvals in ServiceTitan.


• Review open jobs, incomplete jobs, unsold estimates, and outstanding electrical opportunities.


• Coordinate electrical permits and inspections as required.


• Maintain appropriate staffing levels and assist with recruiting, interviewing, onboarding, and development of electricians and apprentices.


• Manage electrical inventory, truck stock, tools, specialty equipment, and purchasing needs.


• Ensure company vehicles assigned to the Electrical Department are clean, organized, safe, and properly maintained.


• Enforce Apex Solutions safety policies, PPE requirements, electrical safety practices, and company procedures.


• Assist with escalated customer concerns and provide professional resolutions.


• Coordinate with Plumbing, HVAC, Construction, Accounting, Dispatch, and other departments as needed.


• Participate in on-call support and emergency escalation when required.


• Report department performance, staffing concerns, safety issues, financial results, and operational needs to company leadership.

Skills

• Proven experience in electrical service, repair, installation, and management.


• Strong leadership and team-management skills.


• Solid understanding of residential, commercial, and light industrial electrical systems.


• Strong knowledge of the National Electrical Code (NEC).


• Ability to read and interpret blueprints, electrical schematics, wiring diagrams, and project drawings.


• Strong troubleshooting and diagnostic abilities.


• Working knowledge of electrical distribution systems, panels, service equipment, branch circuits, lighting, controls, generators, transfer switches, EV chargers, and surge protection.


• Ability to coach technicians through technical problems rather than performing every repair personally.


• Strong understanding of job costing, labor efficiency, material usage, and department profitability.


• Excellent customer service and conflict-resolution skills.


• Strong written and verbal communication skills.


• Ability to hold employees accountable while maintaining a professional work environment.


• Strong organizational and time-management skills.


• Ability to prioritize multiple jobs, technicians, customers, and operational issues.


• Proficiency with electrical testing equipment and tools.


• Strong attention to detail and commitment to safety and quality.


• Ability to use computers, tablets, ServiceTitan, email, and digital reporting systems.


• Ability to work independently and make sound operational decisions.

Requirements

• High school diploma or equivalent.


• Valid driver's license and insurable driving record.


• Valid Kentucky Journeyman Electrician License.


• Kentucky Master Electrician License strongly preferred.


• Minimum 5 years of electrical field experience preferred.


• Prior leadership, supervisory, or management experience preferred.


• Strong electrical troubleshooting and diagnostic experience.


• Knowledge of electrical safety practices, OSHA requirements, and NFPA 70E standards.


• Ability to manage technicians, apprentices, scheduling, quality control, and customer issues.


• Ability to review estimates, invoices, and job documentation for accuracy.


• Ability to work overtime and provide after-hours management support when required.


• Ability to pass a background check and drug screening.

Preferred Qualifications

• Kentucky Master Electrician License.


• Previous Electrical Operations Manager or Service Manager experience.


• Generator installation and service experience.


• EV charger installation experience.


• Commercial electrical experience.


• Service sales and estimating experience.


• OSHA 10 or OSHA 30 Certification.


• NFPA 70E training.


• Experience using ServiceTitan or similar field-service software.


• Experience managing KPIs, technician scorecards, and department financial performance.


• Experience recruiting, training, and developing electricians and apprentices.


• Experience reviewing permits, inspections, and code-compliance issues.


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Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.