(MCAH) Junior Program Manager

The Los Angeles County Department of Public Health (DPH) African American Infant and Maternal Mortality Prevention Initiative (AAIMM) Doula Program pairs Black pregnant individuals with Black doulas who provide each client with prenatal, labor and delivery, and postpartum education, support, and advocacy, in an effort to reduce maternal stress and improve maternal satisfaction and birth outcomes. Funded by a California Home Visiting Program (CHVP) grant, AAIMM doulas will promote joyous births by serving pregnant people with dignity and respect, ensuring mom and baby receive optimal clinical care, and providing resources and support for infant and maternal well-being.  

The program is funded through December 31, 2026, with the possibility of extension.

This position will need to report to the following LA County DPH worksite as needed: 750 N. Alameda St. Los Angeles, CA 90012

Employment is provided by Heluna Health.

The pay rate for this position is $36.29 per hour. 

ESSENTIAL FUNCTIONS 

• Provide prenatal visits, continuous labor, birth, and immediate postpartum lactation support, and postpartum visits for Black birthing persons within priority SPAs of Los Angeles County


• Maintain a caseload of up to 3 clients/monthly.


• Outreach Coordination, included but not limited to, Childbirth Education, Meet the Doula Nights, AAIMM and community events


• Assist Medi-Cal eligible/member with enrollment in the Medi-Cal program (i.e., assist with application process, referral, help Medi-Cal eligible/member review Medi-Cal related documents for enrolling in Medi-Cal).


• Develop and provide resource linkages for clients and their families.


• Assist Medi-Cal eligible/member to receive shelter, housing, or other basic needs by connecting them with ECM, CHWs, or home visitors.


• Develop and assist administration with identifying and maintaining current resources for doulas and clients.


• Assist Medi-Cal eligible pregnant people and children in accessing quality health care services.


• Provide pertinent resources to support pregnant and postpartum birthing people in areas of need.


• Participate in case conferences with clinical team as needed.

NON-ESSENTIAL FUNCTIONS 

• Other duties as assigned.  

JOB QUALIFICATIONS 

• Working knowledge of racial equity and perinatal health, including the social determinants of health and their impact on maternal and infant outcomes.


• Experience supporting birthing persons as a birth or full-spectrum doula.


• Demonstrated ability to provide trauma-informed, culturally responsive, and client-centered care to pregnant and parenting individuals.


• Excellent communication skills, including professional phone etiquette and the ability to engage effectively with community members, pregnant persons, families, clinical providers, and community-based organizations.


• Ability to build trust and maintain professional boundaries while working with vulnerable and justice-impacted populations.


• Proficiency in Microsoft Office Suite and the ability to maintain accurate documentation and reporting requirements.


• Maintain compliance with Health Officer Orders for Health Care Workers as a condition of employment. Such orders may include future requests for   up-to-date vaccinations and/or mask wearing. 

Driving Requirements

• Must be willing and able to travel throughout Los Angeles County to attend meetings, provide technical assistance, conduct outreach, and engage with community partners, healthcare providers, doulas, and managed care plans.


• Travel may constitute a significant portion of work time and require driving between multiple service locations, including community-based organizations, healthcare facilities, and County offices.


• Must be available to attend occasional early morning, evening, or weekend meetings, trainings, and community events as needed.


• Possession of a valid California Driver’s License, reliable transportation, and proof of automobile insurance.

Desired Qualifications

• Experience providing culturally responsive support to pregnant, birthing, postpartum, and parenting individuals as a birth or full-spectrum doula. 


• Medi-Cal approved doula certification or eligibility for Medi-Cal enrollment as a doula provider. 


• Training, experience, or certification in perinatal mental health, trauma-informed care, and lactation education and postpartum infant feeding support. 


• Experience conducting outreach, facilitating childbirth education, and connecting participants to community-based, social service, and re-entry resources.

Certificates/Licenses/Clearances

• A valid California driver’s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. 


• Successful clearance of a LA County Live Scan (DOJ) background check required.


• CLES, trauma-informed care, and full spectrum doula training.

PHYSICAL DEMANDS

Stand     Frequently

Walk     Frequently

Sit             Frequently

Handling / Fingering    Occasionally

Reach Outward     Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 25 lbs.

Push/Pull Occasionally - Up to 25 lbs.

See Constantly

Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally      (0 - 2 hrs./day)

Frequently    (2 - 5 hrs./day)

Constantly    (5+ hrs./day)

WORK ENVIRONMENT 

The CHVP/DPSS Doula Coordinator works in a fast-paced, hybrid environment that combines program administration, staff supervision, community engagement, and cross-system collaboration. The position regularly interacts with doulas, home visiting staff, healthcare providers, community-based organizations, and County partners to support the delivery of culturally responsive perinatal services to pregnant and parenting individuals.

Work is performed in both office and community settings and includes virtual and in-person meetings, trainings, site visits, and outreach activities throughout Los Angeles County. The position requires frequent communication, problem-solving, and coordination across multiple programs and stakeholders, as well as the ability to manage competing priorities and respond to emerging program needs. Travel throughout Los Angeles County is required to attend meetings, trainings, community events, and program-related activities.

APPLICATION PROCEDURES

Interested candidates should submit a resume and cover letter for consideration.  

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.