TITLE: MDC Tier II Tech - Evening

LOCATION: Washington, DC

MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.

REQUIRED EXPERIENCE: 2+ years

INTERVIEWS: Webcam Only

6-10 years of experience. Provides analysis related to the design, development, and implementation of IT hardware products. This position's hours will be from 2 PM to 10:30 PM, 5 days a week.

 

The Technology Division is responsible for managing all Public Safety Communications for the District of Columbia, including 911 telephone, system network, Radio Communications, Voice Recording, and LAN/WAN systems.  The Tier II technicians will be required to provide technical support to the MDC systems, 911 applications, and computers. The work will involve walking bending, driving, standing, stooping, and the carrying of light items such as computer hardware and electronic devices.  The work is performed in an office setting, where there is adequate light, heat, and ventilation.  Duties may have to be performed at off-site agency stakeholder locations. Resources will be required to work weekends and the evening shift.

·         6-10 yrs. designing, developing, and testing computer systems and components required 6 Years              

·         Bachelor’s degree in IT or related field or equivalent experience required  

·         Experience with IT principles, methods, practices & concepts associated with life cycle management, performance monitoring and quality assurance. Required 2 Years    

·         Experience with IT principles, methods, practices & concepts associated with system security, and technical documentation methods & procedures. Required 2 Years             

·         Experience participating in developing recommendations on trends & new technologies within the context of agency policies, plans, and management strategies required 2 Years      

·         Experience with IT security principles, methods, and tools to participate in defining IT security requirements & support security applications. required 2 Years       

·         Experience with systems analysis methods, tools, and technical documentation methods to translate requirements into basic system specifications. required 2 Years 

·         Experience with operating systems installation and configuration procedures to assist in installing & maintaining the operating system environment. required 2 Years   

·         Experience with network standards, and network management tools to perform routine network configuration management functions. Required 2 Years

·         Experience with maintaining database operations and assisting in returning disrupted database systems to normal operations. Required 2 Years                   

·         Experience monitoring system performance & recovering data in the event of hardware/software failure. Required 2 Years                     

·         Experience with customer support, problem resolution databases, and troubleshooting techniques required 2 Years                     

·         A+ or Network+ certifications are preferred but not required. Highly Desired