Meals on Wheels Van Driver

FLSA: Part-time non-exempt position

Summary:

Under the direct supervision of the Nutrition Program Supervisor, the Meal Delivery Driver is responsible for the pick-up and delivery of meals, as well as the packing of delivery bags. The Delivery Driver will drive either an assigned agency vehicle or their own vehicle based on vehicle availability. If assigned as a hub route driver, the Meal Driver will distribute bags to hub route drivers from the assigned site. Based on the day’s open routes, the driver will be assigned a meal route to be delivered prior to returning to the hub site to pick up delivery bags. The Delivery Driver will generally be scheduled three to five days per week Monday through Friday between the hours of 9:30 am to 2 pm to cover any open meal delivery routes to ensure uninterrupted service to clients. There is a need for flexibility to attend meetings before and after the regular assigned schedule.

Essential Job Functions and Expectations:

Meal Delivery

• Prepare delivery bags for assigned routes, including packing meals, drinks & sides

• Complete pre-delivery van checklist on assigned vehicle to ensure it is maintained in good working order

• Confirm all scheduled routes from hub location are picked up, communicating no shows to Supervisor immediately

• Act as substitute driver on assigned route(s) daily

• Follow meal delivery policies and procedures

• Return delivery bags & temperature control units to appropriate location upon return from routes

• Ensure assigned delivery van is clean with sufficient fuel for the next day’s operations

Communication & Collaboration

• Adhere to all applicable Nutrition Program policies and procedures

• Maintain thorough knowledge of customer eligibility for all funding sources, service availability, and all program requirements

• Troubleshoot and train hub route drivers, as required, including assisting with technology

• Attend and participate in staff meetings, training sessions, and in-service education programs, as required

• Exhibit an understanding of and commitment to SourcePoint’s pursuit of excellence in customer service

• Act as ambassador of the program by allowing individual ride along guests to experience the impact of the program

Reporting & Recordkeeping

• Maintain accurate delivery records which meet funding requirements

• Report any unusual circumstances, safety concerns, or changes in condition of clients that receive meals

• Report any van issues immediately to be addressed by Nutrition Program Supervisor

Education and Experience:

• High school diploma or equivalent

• Excellent navigation skills and proficiency in using navigation applications to find delivery locations

• Ability to follow instructions and work cooperatively with others

• Ability to maintain required records

Required Skills and Abilities:

• Possess excellent communication skills and demonstrate effective oral, written, and electronic communications methods with a diverse group of individuals in a professional manner

• Strong problem-solving skills and the ability to be creative and deal with change and ambiguity

• Ability to promote a positive work culture within the organization; and project a positive image of the organization in the community and to routinely interact with the public

• Ability to work with individuals in diverse living situations and conditions, including ability to work in environments where there is the potential for exposure to animals, second-hand smoke, unpleasant odors, etc.

• Must be willing to submit to and pass criminal background checks per agency policy

Essential Physical Requirements/Working Conditions:

• Ability to lift 30 lbs. on a regular basis without assistance and navigate un-level terrain and stairs

• Ability to stand for long periods of time

• Maintain appropriate personal hygiene

• Possession of automobile insurance in an amount established by SourcePoint, valid driver’s license, reliable transportation, and ability to drive in all types of weather

• The Meal Delivery Driver is expected to be familiar with the work of others to fill in as needed on a temporary basis.

Other:

In any organization, particularly a small organization, it is necessary to assume new responsibilities necessary to ensure a smooth continuity of operations within the organization. It is expected that other organizational needs will emerge, which will be assigned to the Meal Delivery Driver.

About SourcePoint:

SourcePoint helps Delaware County adults 55 and better live safely at home and stay healthy as they age. We provide in-home care like Meals on Wheels, a large community center, support for caregivers, and more. And we want you on our team! Come join a wonderful organization that brings a wide variety of expertise and talents together under one roof. At SourcePoint, every team member, from accounting to wellness, contributes to our mission to help our community live well after 55.