Measure Technician

Description

Department: Field 

Reports To: Field Technician Manager or Field Technician Supervisor

GENERAL PURPOSE OF JOB

The Measure Technician plays a vital role in the countertop fabrication and installation process by creating precise digital templates for countertops. This is a process-oriented position that requires attention to detail and adherence to established procedures. The Measure Technician must be customer-focused and contribute to the success of Classic Rock Fabrication by ensuring accuracy in templating and exceptional service.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a detailed mileage log and promptly report any vehicle concerns to the Field Technician Manager/Supervisor.
• Notify clients one hour before the scheduled appointment and ensure punctual arrival.
• Operate digital templating equipment and use standard tape measures to confirm accuracy.
• Build a strong rapport with customers, representing the service-driven image of Classic Rock.
• Ensure the job site is left in the same or better condition than it was found.
• Adhere to all safety protocols at all times.
• Manage and track equipment and supplies to prevent loss or damage.
• Deliver a superior customer service experience throughout the templating process.
• Collaborate on evaluating installation plans and make necessary adjustments to materials as requested by customers.
• Upload scans, photographs, and other data to the Company server daily.
• Effectively communicate job details to customers, Partner Support Specialists, and Programmers.
• Perform additional duties as assigned by Management.

EDUCATION/EXPERIENCE

• High school diploma or general education degree (GED) required.
• One to two years of relevant experience preferred, ideally in a field related to measurement or construction.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Capable of writing clear correspondence and communicating effectively with colleagues and customers.
• Fluent English required.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
• Strong understanding of measurement units and conversions.

REASONING ABILITY

• Ability to interpret and follow written, oral, diagrammatic, and schedule-based instructions.

CERTIFICATES, LICENSES, REGISTRATIONS

• A valid driver’s license is required.

PHYSICAL DEMANDS

This position involves regular physical activities, including but not limited to:

• Stooping, crouching, reaching, standing, sitting, walking, pushing, pulling, lifting, grasping, talking, hearing, and handling.
• Must be capable of lifting up to 50 pounds safely.
• As this is a safety-sensitive position, adherence to all safety protocols is mandatory.

WORK ENVIRONMENT

• Primarily indoor work with occasional outdoor assignments.
• The environment may involve varied working conditions depending on the job site.

Our goal is to ensure that working with our team is as exceptional as the products we create.