Meat Department Manager

Description

Who We Are

We are a community owned natural foods grocery store. We’re passionate about the Co-op business model, quality food, and our community! We are driven to provide a workplace that engages our team members and raises the bar for excellent employment practices. We strive to create a feeling of inclusivity with all employees and customers. We look for positive people who have a passion for customer service, have fun while working hard, are self-motivated, and want to be a part of a growing team.

Position Summary

The Community Food Co-op's Meat Department Manager oversees all aspects of the department, including staff management, product selection, acquisition, and merchandising. This role ensures alignment with sales, margin, and customer service objectives while maintaining food safety and regulatory compliance. The Meat Department Manager also plays a strategic role in the store’s financial success and collaborates with leadership on long-term goals. 

Wage Range: $27.95 – $31.07

Schedule: Varies, including mornings, evenings, weekends, and holidays.

Status: Full-Time, Non-Exempt

Reports to: Store Manager

General Responsibilities:

Customer Service

• Model and enforce excellent customer service within the department and throughout the Co-op.
• Train staff on customer service expectations and food safety practices.
• Respond to customer inquiries and comment forms promptly and professionally.
• Ensure staff understand and communicate store policies effectively.

Financial Management

• Meet department sales, margin, and budgetary goals.
• Monitor and control costs, including shrink management and accurate receiving logs.
• Maintain pricing structures aligned with financial objectives.
• Work with the Pricing Manager and PMT to ensure accurate PLUs and pricing in the POS system.

Operations & Food Safety

• Oversee daily operations, including ordering, receiving, inventory management, and equipment maintenance.
• Establish efficient work routines and uphold food safety and sanitation standards.
• Conduct safety inspections and address hazards proactively.

Merchandising & Product Management

• Develop and maintain merchandising standards, including product mix, category management, and signage.
• Ensure product quality and availability while overseeing promotional purchasing programs.
• Collaborate with the Store Manager on display strategies and department aesthetics

Staff Supervision & Training

• Hire, train, and supervise department staff, ensuring clear expectations and adherence to procedures.
• Conduct follow-up training and regular team meetings to support staff development.
• Complete staff evaluations and encourage professional growth opportunities.
• Promote staff participation in departmental decisions and foster a positive team environment.

Leadership & Strategic Planning

• Participate in leadership meetings and collaborate on storewide initiatives.
• Develop and implement department goals in line with financial and operational objectives.
• Stay informed on industry trends and best practices.

Additional Responsibilities

• Keep the Store Manager informed of any issues, challenges, or opportunities.
• Assist with special order systems and ensure efficient department functioning.
• Clearly explain the Co-op's membership system while promoting and upholding its Principles and Mission.
• Perform other tasks assigned by the Store Manager.

Requirements

Qualifications

• Prior experience in a retail meat department or similar food service environment.
• Supervisory or management experience preferred.
• Strong problem-solving and decision-making skills, especially under pressure.
• Excellent customer service skills with the ability to handle customer concerns effectively.
• Strong financial acumen, including budgeting and margin management.
• Knowledge of food safety regulations, HACCP certification required.
• Ability to track and manage detailed information efficiently.
• Flexibility and adaptability to meet changing business needs.
• Proficiency in retail technology, including POS systems, spreadsheets, and inventory software.
• Ability to work closely and cooperatively with others.
• Current Food Worker Card required.

Physical Requirements

• Stand and walk for extended periods.
• Bend, stoop, twist, and lift loads up to 60 lbs.
• Push and pull carts weighing up to 100 lbs.
• Work in cold environments such as freezers and coolers.
• Operate equipment such as pallet jacks, forklifts, and balers.

Benefits at the Co-op

• Up to 25% staff discount & access to wholesale orders 
• Great medical/dental/vision and supplemental insurance options
• 401(k) w/match
• Paid time off
• Pay on Demand
• Potential year-end bonus 
• Access to employee assistance program

Important Disclaimer: Employees are expected to act in the best interest of the Co-op, even if doing so requires actions or responsibilities not listed in the above job description. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities required of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned which are not considered essential and may not be listed here. 

Equal Opportunity Statement

The Community Food Co-op is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.